Pekerjaan
>
Jakarta

    System Services Representatives - Jakarta, Indonesia - IBM

    IBM
    IBM Jakarta, Indonesia

    4 hari yang lalu

    IBM background
    Paid Work
    Deskripsi

    Introduction

    System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.

    Your Role and Responsibilities

    As System Service Representative at IBM, you will be responsible for the:

    • Cover multiple clients (remotely and onsite) for IBM Infrastructure
    • Support incident handling, account support, and project services.
    • Manage escalation to IBM Global SME and become the local interface to client.
    • Manage escalation to OEM or TPM, and become the local interface to client.
    • Plan and execute service planning (spare part and knowledge), and become escalation point for in-sourced scope.
    • Assigned to focus clients to lead the 4Walls contract and project services.

    Required Professional and Technical Expertise:

    • Has at least 3 years of experience
    • Experienced System Service Rep for IT Projects / Professional services, and/or software development project
    • Have experience in project management
    • Have good presentation skills and ability to manage client expectations during project implementation
    • Fluency in Bahasa Indonesia & English to be able to discuss and communicate business/technical subjects with clients.

    Required Technical and Professional Expertise

    As above.

    Preferred Technical and Professional Expertise

    As above.

    About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

    Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

    Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

    Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

    Are you ready to be an IBMer?

    About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

    Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

    Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


  • Monroe Consulting Group

    Corporate Insurance Manager

    3 hari yang lalu

    Monroe Consulting Group Jakarta, Indonesia

    Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Healthcare Provider, they're looking for a Corporate Insurance Manager with at least 5 years of experience in the Sales field. This position is located in Jakarta, Indonesia. · Key job re ...

  • Michael Page Indonesia

    Head of Food Services

    4 hari yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client Our client is a multinational consumer company specializing in dairy products. Known for their outstanding collections of products across the globe, our client is also one of leading players in Indonesian market. To support their global commercial strategy, the c ...

  • ExxonMobil

    Machinery Engineer Internship

    3 hari yang lalu

    ExxonMobil Jakarta, Indonesia MagangSHIP

    About us · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do ...

  • ExxonMobil

    Business Developer Internship

    5 hari yang lalu

    ExxonMobil Jakarta, Indonesia MagangSHIP

    About us · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do ...

  • ExxonMobil

    Facilities Surveillance Internship

    3 hari yang lalu

    ExxonMobil Jakarta, Indonesia MagangSHIP

    About us · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do ...

  • Sabikerja

    General affair

    5 hari yang lalu

    Sabikerja Jakarta, Indonesia Waktu penuh

    : Sabi Kerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. We represent our client that one of the international freight forwarders ...

  • Potentia Hr Consulting

    Digital business representative

    2 jam yang lalu

    Potentia Hr Consulting South Jakarta, Indonesia Waktu penuh

    Company Description Our client is a joint venture between Indonesian and Taiwanese companies specializing in Digital Marketing Role Description A full-time Digital Business Executive to join Jakarta Team. The position is hybrid, you will be required to work in Jakarta office and ...

  • Michael Page Indonesia

    Brand Marketing

    1 minggu yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client The client is a leading slimming beauty retail company, offering innovative products and services to help our clients achieve their beauty and wellness goals. We are known for our commitment to excellence and customer satisfaction. As we continue to grow, we are ...

  • ExxonMobil

    Integrity Engineer Internship

    3 hari yang lalu

    ExxonMobil Jakarta, Indonesia MagangSHIP

    About us · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do ...

  • Michael Page Indonesia

    Project Manager

    3 hari yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client We are representing one of the leading Fire Protection, Safety & Security service company which is looking to expand their business. · Job Description Manage all activities related to the project from beginning to the end including planning, execution, completio ...

  • Michael Page Indonesia

    Head of Sales

    1 hari yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client Out client is a key player in the Indonesian market. They are a leading local logistics company committed to providing innovative solutions to meet the evolving needs of their clients. With a focus on excellence and reliability, they strive to optimise supply cha ...

  • ExxonMobil

    Government Relations Manager

    14 jam yang lalu

    ExxonMobil Jakarta, Indonesia

    About us · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do ...

  • Michael Page Indonesia

    BD Manager

    2 hari yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client The client is focusing in IT products for B2B Channel. · Job Description Develop and execute a comprehensive sales strategy to drive revenue growth for our IT product, and ensure alignment with overall company goals and objectives · Manage a team of sales repres ...

  • Matchatalent

    sales head

    5 hari yang lalu

    Matchatalent Jakarta, Indonesia Pekerja Lepas

    About the Company: · Our client is a leading banking and digital finance platform in Southeast Asia that operates in 4 major countries: Indonesia, Philippines, Vietnam and Malaysia. Targeting an emerging market with an underserved but creditworthy and fast-growing consumer group, ...

  • World Health Organization

    Finance Assistant

    1 minggu yang lalu

    World Health Organization Jakarta, Indonesia

    · Job Description · Description · –> · To provide financial support services to the WHO collaborative programmes, daily operation of the Imprest accounts and processing financial transactions. · Under the overall supervision of the Administrative Officer (AO), and the direct sup ...

  • adidas

    Retail Associates

    14 jam yang lalu

    adidas Jakarta, Indonesia

    One of adidas Store located in North Jakarta is looking for Retail Associates position: · Purpose/ Mission · Contribute to meeting or excedding store sales and profit targets by: · Passionately inspiring consumer loyalty to the brand · Effectively serving and selling to customer ...

  • Michael Page Indonesia

    Senior VP Key Account Managers

    1 minggu yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client Our client is a reputable Cloud based SaaS platform to enhance marketing activations for their clients. Solid reputation for its cutting-edge technology and brand. Currently seeking a VP Key Account Manager to join their commercial team and contribute with the de ...

  • JT International S.A.

    Cluster Category Manager

    2 jam yang lalu

    JT International S.A. Jakarta, Indonesia

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We belie ...

  • Michael Page Indonesia

    General Manager

    5 hari yang lalu

    Michael Page Indonesia Jakarta, Indonesia Waktu penuh

    About Our Client We are currently representing one of the leading hospitality and care provider in Jakarta. · Job Description Guest ExperienceCreate guest experience that is unique to the brand and the property. Understands the importance of providing genuine, authentic, and mea ...

  • Weatherford

    Technical Sales Manager

    3 hari yang lalu

    Weatherford Jakarta, Indonesia Waktu penuh

    Overview · Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, servi ...