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    Customer Service Staff - indonesia - jakarta, Indonesia - RGF HR Agent Recruitment

    RGF HR Agent Recruitment
    RGF HR Agent Recruitment indonesia - jakarta, Indonesia

    Ditemukan di: beBee S2 ID - 2 hari yang lalu

    RGF HR Agent Recruitment background
    Permanent
    Deskripsi

    • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries
    • Handle and resolve customer complaints
    • Obtain and evaluate all relevant information to handle product and service inquiries
    • Provide pricing and delivery information
    • Perform customer verifications
    • Set up new customer accounts
    • Process orders, forms, applications and requests
    • Organize workflow to meet customer timeframes
    • Direct requests and unresolved issues to the designated resource
    • Manage customers' accounts
    • Keep records of customer interactions and transactions
    • Record details of inquiries, comments and complaints
    • Record details of actions taken
    • Prepare and distribute customer activity reports
    • Maintain customer databases
    • Manage administration
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions
    • Provide feedback on the efficiency of the customer service process・Education min. Diploma / equivalent / higher・Experienced in working with customer support, Administration, ecommerce, or purchasing・Strong "Detail" oriented, Positive attitude & language, selfmotivated・Ability to stay calm when customers are stressed / upset・Good computer literacy (Ms. Office)・Good & clear communication (English speaking)・Problemsolving skill,・Empathy & patience, Confidence & Adaptability, Desire to learn・A willingness to go to extra mile・Good telephony manner

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    Ditemukan di: beBee S2 ID - 22 jam yang lalu


    Rgf International Recruitment Jakarta, Indonesia Waktu penuh

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    Info loker terbaru bisa tanpa ijazah

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    Ditemukan di: beBee S2 ID - 3 hari yang lalu


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    Ditemukan di: beBee S2 ID - 5 hari yang lalu


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    Ditemukan di: beBee S2 ID - 5 hari yang lalu


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    Ditemukan di: beBee S2 ID - 2 hari yang lalu


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    Ditemukan di: beBee S2 ID - 2 hari yang lalu


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    Ditemukan di: beBee S2 ID - 3 hari yang lalu


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