- Supervising departmental budgets to ensure expenditures align with industry standards and remain reasonable.
- Monitoring occupancy rates to optimise revenue by renting rooms at the most profitable times.
- Collaborating with management to design employee training programs, ensuring staff meets company standards.
- Overseeing all hotel operations, encompassing front desk, housekeeping, room service, food and beverage services, concierge services, reservations, and bellhop services.
- Conducting weekly facility inspections and staff interviews to ensure compliance with hotel standards.
- Managing the hotel's financial operations, encompassing accounting and payroll responsibilities.
- Recruiting, training, scheduling, supervising, and evaluating department staff, including hiring new team members when needed.
- Coordinating with vendors for various supplies and services, such as linens, food, beverages, and equipment repairs. The Successful Applicant
- Bachelor's Degree in Hospitality, Hotel Management, or a related field (Higher qualifications are also welcome).
- Extensive experience of at least 5 years in senior management positions (General Manager or equivalent) within the hotel industry.
- Proficiency in both Bahasa Indonesia and English is essential to effectively communicate with diverse stakeholders.
- Proven track record in revenue management, showcasing adeptness in budgeting, P&L management, and forecasting.
- A collaborative team player with a strong focus on achieving shared goals.
- Highly attentive to detail, ensuring exceptional service and seamless operations.
- Exceptional communication skills, enabling clear and effective interactions with team members and guests alike. What's on Offer
- Great career prospects as the growth opportunity in the company is tremendous.
- The chance to really impact the decisions of a very successful business and input into process, procedures & systems.
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Director Of Operations - Jakarta, Indonesia - Michael Page Indonesia
Deskripsi
About Our Client
We are currently partnering with one of the world's leading luxury hospitality brand who is looking for a competent Director of Operation to help expand their business in Indonesia.
Job Description