Senior Registration Assistant - Jakarta, Indonesia - United Nations High Commissioner for Refugees

Deskripsi

Grade

GS5

Staff Member / Affiliate Type

General Service

Reason

Temporary > Temporary Assignment/ Appointment

Hardship Level

A (least hardship)

Family Type

Family

Residential location (if applicable)

Remote work accepted

No

Target Start Date

Target End Date

Job Posting End Date

December 4, 2023

Standard Job Description

Senior Registration Assistant Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Assist in the implementation of registration strategies and methodologies for POC. – Conduct registration interviews when required in accordance with registration standards and guidance. – Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. – Maintain accurate and up-to date records and data related to all individual registration cases. – Identify persons with specific needs and ensure timely referral to protection follow-up as required. – Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. – Draft correspondence and reports relating to registration activities in the Operation, when required – Provide statistics and draft reports related to registration data, as requested. – Act as interpreter and translator when needed. – Refer cases to other units within the office and to implementing partners as necessary. – Draft and submit reports and statistics related to registration. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Social Science Statistics Mathematics Information Technology (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills, particularly in data management. Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software. Functional Skills *DM-Data Management PG-Programme Management (programme cycles and reporting standards) DM-Data Collection and Analysis RG-Registration SoPs Design/Implementation TR-Training – Virtual and face to face IT-IT Refugee Systems & Applications *IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Indonesia has not acceded to the 1951 Refugee Convention or its 1967 Protocol, or to the 1954 or 1961 Statelessness Conventions. The country has yet to develop a comprehensive asylum legislation, and the government's responses to refugees tend to be ad hoc and greatly reliant on the support of international organizations (primarily UNHCR and IOM). In the absence of a legal framework and administrative arrangements, UNHCR undertakes registration and refugee status determination (RSD) under its mandate and ensures access to fair and efficient asylum procedures for those arriving in Indonesia and seeking asylum, which is an important component of the process of facilitating the identification of durable solutions, including resettlement to a third country.

As of September 2023, 11,825 asylum-seekers and refugees are registered with UNHCR. The majority of the population comes from Afghanistan, followed by Myanmar and Somalia. The population is dispersed in various locations throughout the country. Most refugees and asylum seekers are located in urban areas, mainly in Jakarta and surrounding areas, and a significant number are residing in IOM-run community accommodations in cities throughout the country.

Despite Indonesia's constitutional and legal responsibility to provide various legal, civil, and socio-economic rights to asylum-seekers and refugees, in the absence of a comprehensive refugee protection legal framework, fulfilment of this responsibility is often limited and based on the discretion of government officials. Although the Constitution and national laws protect the right of every child to obtain a birth certificate and the right of everyone to obtain a nationality, access to civil registration documents is limited for refugees and asylum seekers. This lack of documentation may result in an inability to access basic rights, including education and health services, and renders children more vulnerable to protection risks such as trafficking, child labour, child marriage, illegal adoption and sexual exploitation. Furthermore, despite Indonesia's obligation to confer nationality on children born in Indonesia from parents with an unclear nationality, none of the refugee or asylum-seeker children born from stateless Rohingya refugees in Indonesia have received citizenship from Indonesia. Meanwhile, since asylum-seekers and refugees are registered under UNHCR, but their data is not integrated into the national civil registry system, deaths are recorded by UNHCR but not by the State.

The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation and civil registration in Indonesia. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Functional Clearance

This position doesn't require a functional clearance

Required languages (expected Overall ability is at least B2 level)

,

,

Desired languages

,

,

Additional Qualifications

Skills

DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PG-Programme Management (programme cycles and reporting standards), RG-Registration SoPs Design/Implementation, TR-Training – Virtual and face to face

Education

Certifications

Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other

Work Experience

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