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Agent-at Your Service
1 minggu yang lalu
Marriott International, Inc Jakarta, Indonesia**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** Aloft Jakarta Wahid Hasyim, Jalan K. H. Wahid Hasyim No. 92, Jakarta Pusat, Jakarta, Indonesia عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع ...
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Service Agent
2 hari yang lalu
Artesian Jakarta, IndonesiaService Agent · - High school diploma or equivalent; further education in Hospitality Management is a plus. · - Minimum of 2 years of experience in a service role, preferably in a premium bar or hotel setting. · - Excellent command of English; proficiency in additional languages ...
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Customer Service Agent
4 hari yang lalu
Serasi Autoraya Jakarta, IndonesiaMenjelaskan kepada calon customer terkait layanan TRAC Rental beserta informasi promosi. · - Menerima dan menyelesaikan komplain dari customer sebelum-selama-setelah masa sewa kendaraan. · - Qualification :_ · - Kandidat wajib menyelesaikan pendidikan min. D3/S1 (semua jurusan). ...
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Customer Service Agent
2 hari yang lalu
Serasi Autoraya Jakarta, IndonesiaMenjelaskan kepada calon customer terkait layanan TRAC Rental beserta informasi promosi. · - Menerima dan menyelesaikan komplain dari customer sebelum-selama-setelah masa sewa kendaraan. · - Qualification :_ · - Kandidat wajib menyelesaikan pendidikan min. D3/S1 (semua jurusan). ...
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Service Center Agent
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Swissotel Nusantara Jakarta, IndonesiaService Center Agent · - Penempatan di IKN · "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk ...
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Guest Service Agent
1 minggu yang lalu
Fairmont Jakarta Jakarta, IndonesiaCompany Description · Hotel Overview · Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number ...
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Royal Service Agent
1 minggu yang lalu
FAIRMONT Jakarta, IndonesiaCompany Description · **Hotel Overview** · Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a num ...
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Guest Service Agent
4 hari yang lalu
Mercure Jakarta Cikini Jakarta, IndonesiaGuest Service Agent · - Applicants should have sufficient qualification and relevant experiences in the respective fields · "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera mela ...
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Guest Service Agent
1 minggu yang lalu
Gran Melia Hotel Jakarta Jakarta, IndonesiaGuest Service Agent (Chinese Speaker) · - Excellent command of Bahasa & English · - Strong adaptability to different environments · - Proven 2 years working experience in the same position with a track record in the 5* Luxury International Hotel business · "Waspada terhadap Modus ...
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Service Delivery Agent
1 hari yang lalu
HAUD Systems Jakarta, Indonesia**Are you a **Tech graduate** that is **fluent in English with excellent communication skills**?** · **Are you keen to join an **International Technology focused business** that has a footprint across the globe?** · **Are you keen to join a team where you get **hands-on training* ...
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Raffles Service Agent
3 hari yang lalu
Raffles Jakarta Jakarta, Indonesia**Raffles Hotels & Resorts **is now part of Accor Group, one of the world's largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the w ...
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Service Delivery Agent
6 jam yang lalu
HAUD Systems Jakarta, Indonesia**Are you a Tech graduate that is fluent in English with excellent communication skills?** · **Are you keen to join an International Technology focused business that has a footprint across the globe?** · **Are you keen to join a team where you get hands-on training and form part ...
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Guest Service Agent
1 hari yang lalu
Melia Hotels International Jakarta, Indonesia**_"The world is yours with Meliá"_** · Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are ...
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Guest Service Agent
4 hari yang lalu
PT Humana International Indonesia Jakarta, IndonesiaAble to speak Japanese (N2) and English · - Good Hospitality and grooming · - Fresh graduate can apply · - Have experience working in hospitality industry or living in Japan is prefer · Jenis Pekerjaan: Kontrak, Permanen · Panjang kontrak: 12 bulan · Gaji: Hingga Rp per bulan · B ...
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Guest Services Agent
1 minggu yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Four Points by Sheraton Jakarta Thamrin, Jalan M.H. Thamrin, Jakarta, Jakarta, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non- ...
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Guest Services Agent
1 minggu yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ** ...
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Guest Service Agent
1 minggu yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Jakarta, Rajawal Place Jalan HR Rasuna Said Kav. B/4, Jakarta Selatan, Indonesia, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Pos ...
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Guest Service Agent
3 hari yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ** ...
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Service Express Agent
3 hari yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manageme ...
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Guest Services Agent
1 minggu yang lalu
Marriott International, Inc Jakarta, Indonesia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ** ...
Raffles service agent - Jakarta, Indonesia - Accorhotel
Deskripsi
Job Description The purpose of the position of Raffles Service Agent is to serve as the primary point of contact between the hotel and its guests through telephone communication.
The Raffles Service Agent plays a crucial role in delivering exceptional guest service by efficiently handling incoming and outgoing calls, assisting guests with inquiries, and providing necessary information about the hotel's amenities and services.
With a warm and courteous demeanour, the Raffles Service Agent ensures that every guest's call is attended to promptly and professionally, leaving a lasting positive impression.
Qualifications Education :
Candidates should have a high school diploma or equivalent
Language Proficiency :
Proficiency in English and Indonesian language, fluency in another language will be beneficial
Communication Skills :
Excellent verbal communication skills and the ability to articulate information clearly and professionally
Guest Service Experience :
Prior experience in a guest service role, preferably in a hotel or hospitality setting, to understand guest needs and provide personalized service
Telephone Etiquette :
Knowledge of proper telephone etiquette, including active listening and effective telephone communication
Computer Literacy :
Basic computer skills to navigate hotel systems, record calls, and access guest information efficiently
Calm Under Pressure :
Ability to remain calm and composed in high-pressure situations, such as managing multiple calls or handling emergency situations.