Lowongan Concentrix di Indonesia

This is a full-time role for a Customer Service position at Concentrix. The role involves providing customer support and ensuring customer satisfaction. · Providing customer support. · ...

Responsibility: · This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. · Requirements: · Bachelor's degree holder. · Have Customer Support, Cust ...

+ Provide live chat support to customers from Europe and the US addressing travel-related questions · Manage and process reservations including flights and hotel bookings · Efficiently handle booking changes and cancellations · Resolve customer issues and provide exceptional solu ...

Elevate your customer service career with a leading global Online Travel Agency (OTA) in Jakarta. · ...

We're seeking an English Customer Service Agent to provide essential support to our European and US customers. If you're an English communication pro and ready for a rewarding role with night shift work, apply now · Job Description: · Respond promptly to customer inquiries via mu ...

Responsibility: · This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. · Requirements: · Bachelor's degree holder. · Have Customer Support, Cust ...

Review, monitor, and evaluate user-generated content across various platforms including text images and videos Enforce community guidelines and policies regarding acceptable content identifying and removing content that violates these standards e.g harmful offensive or illegal co ...

We're seeking an experienced Supervisor to join our Concentrix team in Jakarta, · Foster strong client relationships · Develop and implement capacity planning strategies · ...

Associate position in Real Time Analyst role at a location in Jakarta. · ...

The Workforce Manager will be responsible for managing all contractual KPI/SLA targets for the account and ensuring accounts are in competitive vendor ranking. · The person will be PIC and Contact for any Client requirements. · Partner with client team to develop/deploy innovativ ...

This is a full-time role for a customer service position. · Provide customer support and ensure customer satisfaction. · ...

Job summary: This role involves filtering and labeling content for our customers. · Responsibilities:Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') · Labeling and filtration of content · ...

Responsibilities: · Review, monitor, and evaluate user-generated content across various platforms, including text, images, and videos. · Enforce community guidelines and policies regarding acceptable content, identifying and removing content that violates these standards (e.g., h ...

Fungsi Pokok/Tanggung Jawab Inti · Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama ('KPI') yang sesuai kontrak · Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi ...

Qualifications: · Diploma 3/bachelor's degree holder. · Comfortable speaking Vietnamese. · Willing to work onsite in Yogyakarta. · Good proficiency in English is a must, minimum B2 level above. · Prior work experience as a Customer Service Agent/Telesales is a plus. Fresh graduat ...

As a Supervisor, WFM, you'll play a pivotal role in driving exceptional client outcomes, leading a team and ensuring seamless operations within our fast-paced environment. · ...

Concentrix is a leading CX Solution Company that focuses on customer engagement and improving business outcomes for over 450 global clients across six continents. · ...

Demonstrate a high level of enthusiasm for sales work. Maintain a positive mindset under pressure, exhibit a strong sense of ambition be willing to embrace challenges and pursue success. · Possess certain knowledge of financial products continuously engage in self-learning. · Bac ...

Responsibilities: · • The person will be PIC and Contact for any Client requirements. · • Partner with client team to develop/deploy innovative solutions. Facilitate/Lead testing of new tools/technologies to improve overall WFM Contact Center efficiency. P · • Support/drive trans ...

We encourage you to apply for a rewarding customer service role with night shifts. · Provide live chat support to international customers. · Resolve customer issues and deliver exceptional solutions for a seamless travel experience. · ...