Lowongan Concentrix di Indonesia

Elevate your customer service career with a leading Online Travel Agency (OTA) in Yogyakarta. · ...

This is a full-time role for a customer service position. · Provide customer support and ensure customer satisfaction. · ...

The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality.Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') · Labeling and filtratio ...

The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. · Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communica ...

The role of Training and Quality Manager is to use Concentrix and/or client defined quality processes for planning and executing the overall quality administration to meet process requirements. · Assist in setting up SLAs. · Design new processes for QC functioning. · Drive proces ...

As a Supervisor, WFM, you'll play a pivotal role in driving exceptional client outcomes, leading a team and ensuring seamless operations within our fast-paced environment. · ...

Demonstrate a high level of enthusiasm for sales work. Maintain a positive mindset under pressure, exhibit a strong sense of ambition be willing to embrace challenges and pursue success. · Possess certain knowledge of financial products continuously engage in self-learning. · Bac ...

We are looking for an English Customer Service Agent with experience in Global Distribution Systems (GDS) to provide essential live chat support to our European and US travelers. · Use Amadeus, Sabre, or Galileo to manage flight and hotel bookings. · Provide high-quality live cha ...

The Customer Service Team Lead will supervise a group of call center associates, coach direct reports on their performance, and ensure service delivery meets contractual KPIs. · Supervise call center associates · Cook direct reports on their performance · ...

Review and evaluate user-generated content across various platforms. · ...

The Team Leader is responsible for the day-to-day supervision of a group of call center associates. Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal ...

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. · This position assists in the output of assessing quality standa ...

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls or through the Internet depending upon client requirements. · This position provides customer service support and resolution of routine problems regarding client's product or serv ...

Apakah Anda memiliki passion dalam bidang penagihan dan layanan pelanggan? Kami mencari Spesialis Telecollection yang dinamis untuk bergabung dengan tim kami. · Menghubungi pelanggan melalui telepon untuk mengumpulkan pembayaran yang tertunda. · Merekam dan memperbarui informasi ...

The job role is to use Concentrix and / or client defined quality processes for planning and executing the overall quality administration to meet process requirements. · Assist in set up of SLAs and continuously benchmark processes, baseline performance and target setting · Desig ...

Initiate calls to prospects (outbound) or take incoming calls, · explaining product/service features and benefits. · ...

Concentrix is a leading CX Solution Company that focuses on customer engagement and improving business outcomes for over 450 global clients across six continents. · ...

We're looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. · Handle customer inquiries via email-chat-phone in English · Assist with order tracking-product information-returns-refunds-issue resolution · ...

Review, monitor, and evaluate user-generated content across various platforms including text images and videos Enforce community guidelines and policies regarding acceptable content identifying and removing content that violates these standards e.g harmful offensive or illegal co ...

Menghubungi pelanggan untuk mengumpulkan pembayaran tertunda. · ...