Business Office Division Head - Surabaya, Indonesia - Monroe Consulting Group

Deskripsi

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top-Notch Private Hospital Provider. Our client is seeking for Business Office Division head position. This job will be based in Surabaya, Indonesia.

Responsibility:

• Ensure professional service delivery within the Business Office division, adhering to quality standards and patient safety.
• Oversee the smooth operation of Business Office services for patients.
• Manage and develop Business Office services.
• Supervise Business Office operations in line with established policies and standards.
• Coordinate the collection of quality data, clinical indicators, data analysis, and reporting to the quality committee.
• Assess the performance of Registration & Admin, ICA, BPJS & Inhealth departments.
• Issue verbal or written warnings and guidance for violations of company regulations.
• Sign letters and documents designated within the authority of the Business Office Division Head.
• Seek guidance from the Hospital Director for operational constraints within the Business Office division.
• Approve work schedules and annual leave within Business Office departments.
• Coordinate the dissemination of Business Office service information to all relevant units.

Requirements:

• Education: Preferably Bachelor's degree in General
• Medicine.Experience: Minimum 3 years in managerial roles in the same field, preferably experienced in ICA.
• Possession of verifier training certificate.
• Strong analytical skills.
• Leadership capabilities.
• Excellent communication skills.
• Understanding of hospital operational processes.
• Experience in insurance/BPJS assurance field.