pekerjaan Product support di Indonesia

Apakah kamu terpesona dengan dunia teknologi tapi masih mencari tempat yang tepat untuk memulai? Ingin berkontribusi langsung dalam transformasi pendidikan Indonesia sambil mengasah skill yang kamu miliki? · ...

Product Support Apprentice akan mempelajari alur kerja produk SEVIMA serta membantu membuat dokumentasi. · ...

Bertanggung jawab terhadap penjualan di area yang menjadi tanggung jawabnya dan mencapai target penjualan yang sudah ditentukan serta menjaga hubungan baik dengan semua pelanggan. · ...

Bertanggungjawab memberikan usulan teknis dari suatu produk (yang ditugaskan) utk menghasilkan solusi sistem informasi dalam pra penjualan, implementasi dan manajemen proyek pada corporate account maupun non corporate account secara mandiri. · ...

Provide L1 and L2 support (up to L3 when required) for IT applications/products in a production environment. · ...

Facilitate smooth H2H integration processes with partners and internal teams Provide daily support and ensure seamless operations Deliver training sessions for partners and Shopee/ShopeePay teams on new features or products Handle monitoring troubleshooting create SOPs and suppor ...

We are seeking a Production Support professional to provide reliable operational and application support for business-critical systems in a production environment. · Provide Level 1 and Level 2 support (and Level 3 support when required) for IT applications and products in a prod ...

This is a contract role for an IT Production Support (Junior Business Analyst) based on-site in Jakarta, Indonesia. · No information about benefits available at this time.willing to work wfo in jakarta and placed in life insurance company. · ...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. · Daily monitoring for system process flow and making sure everything works. · Search any issue that can interf ...

Bachelor's degree in Computer Science, Information Technology, or related field. 3–4 years of experience in IT Production Support. · Strong understanding and hands-on experience in incident handling, troubleshooting, and application monitoring (mandatory).Maintenance, configurati ...

Company Description · Shipper is Indonesia's leading digital logistics company, established in 2017 with a mission to democratize premium logistics across the nation. Offering end-to-end supply chain solutions for e-commerce businesses and enterprises, Shipper operates in over 30 ...

Responsibilities · Handle L3 escalations & technical root cause analysis · Define severity & coordinate incident resolution · Apply temporary fixes (SOP-based) & align with Engineering for permanent solutions · Create (Root Cause Analysis) RCA & incident reports · Document workar ...

This is a production support role that involves providing L1 and L2 support for IT applications/products in a production environment. · ...

We are looking for a highly motivated individual with good communication skills to be our Product Technical Support. · ...

We are seeking a Production Support professional to provide reliable operational and application support for business-critical systems in a production environment. · Provide Level 1 and Level 2 support (and Level 3 support when required) for IT applications and products in a prod ...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, main ...

Facilitate smooth H2H integration processes with partners and internal teams Provide daily support and ensure seamless operations Deliver training sessions for partners and Shopee/ShopeePay teams on new features or products Handle monitoring troubleshooting create SOPs and suppor ...

Responsibilities · Handle L3 escalations & technical root cause analysis · Define severity & coordinate incident resolution · Apply temporary fixes (SOP-based) & align with Engineering for permanent solutions · Create (Root Cause Analysis) RCA & incident reports · Document workar ...

Kontributor kami memahami spesifikasi setiap produk FILTER dan melakukan pengenalan produk serta meyakinkan pelanggan dengan data teknikal yang ada. · ...

· About the role: · Daily checking of Ticketing system and responding for reaching SLA. · Conduct troubleshooting root cause analysis, and implement corrective/preventive measures during and after each incident. · Write incident reports · Do periodic monitoring of the dashboard ...