Hostess - Jakarta, Indonesia - Hiringmaps
Deskripsi
Responsibilities:
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Guest Reception: Greet guests with a warm and friendly demeanor as they arrive at the establishment, creating a positive first impression.
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Seating Coordination: Ensure efficient seating arrangements, balancing table availability and guest preferences to optimize the dining area's capacity.
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Guest Engagement: Interact with guests, engage in friendly conversations, and provide information about the menu, specials, and promotions.
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Waitlist Management: Keep a waitlist during peak hours, communicating estimated wait times and managing guest expectations.
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Efficient Seating: Coordinate with the service staff to ensure a smooth flow of guests to their tables, minimizing wait times.
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Customer Service: Address guest inquiries, concerns, or requests with professionalism and a customer-centric approach.
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Upkeep of Waiting Area: Keep the waiting area clean, organized, and inviting, offering a comfortable space for guests.
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Menu Familiarity: Be knowledgeable about the restaurant's menu offerings, including ingredients, preparation methods, and dietary restrictions.
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Special Occasions: Assist in coordinating special occasions, celebrations, and events within the restaurant.
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Collaboration: Communicate effectively with the kitchen and service staff to ensure seamless guest experiences.
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Reservation Confirmations: Reach out to guests to confirm reservations and provide additional information as needed.
Jenis Pekerjaan:
Penuh Waktu
Gaji:
Rp per bulan
Pertanyaan Lamaran:
- Are you willing to work in Dubai?
Pengalaman:
- Hospitality: 2 tahun (Diwajibkan)
Bahasa:
- inggris (Diwajibkan)
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