Branch Manager - Jakarta, Indonesia - PT Ruang Raya Indonesia (Ruangguru)
Deskripsi
Direct all sales and marketing initiatives in branch- Assess local market condition, identify current and prospective sales opportunities
- Assess the competitor's pricing and sales initiatives
- Fulfill goals and metrics (NPS, improve grades)
- Collaborate with Sales Team in driving sales
- Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
- Oversee customer experience (end to end customer journey)
- Coordinate and manage branch staff (admin, teachers, security, office boy)
- Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
- Preferably able to teach classes (Ekonomi, Bahasa Indonesia, Fisika) on adhoc basis
- Bachelor's Degree from any major in any reputable university
- Preferably able to teach classes (Ekonomi, Bahasa Indonesia, Fisika) on adhoc basis
- 13 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or startup company)
- Good communication skills in Bahasa Indonesia and English
- Detail and customer service oriented
- Have good knowledge in people management
- Have a bit of knowledge or experience in K12 Education
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