Education Counsellor - Jakarta, Indonesia - AUG Student Services

Deskripsi

Company Overview:

AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA).

AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines & Singapore).


History:

AUG was first established in 1995 in Malaysia.

Since then, the company has expanded its reach by establishing 23 offices across 7 countries which is a strong verification of the company's success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre.

With more than 25 years experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service.

The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas.

Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team.

AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA.

The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

Position:

Education Counsellor / Recruitment Officer:
(Location:
Jakarta & Surabaya)


Responsibilities

• Attend to all counseling cases as well as develop and enhance the counseling services
• Maintain student files and records
• Maintain potential customer database and prepare reports
• Attend to customer feedback, inquiries and complaints in an appropriate and prompt manner and adhere to service standards
• Handle office administrative matters
• Carry out sales and marketing activities such as road shows, education fairs, presentation, direct mailing, etc
• To promote and market education and institutions

Requirements:

• Bachelor Degree in any discipline (Hospitality & Tourism, Mass Communication & Marketing graduates are preferred)
• Have a good communication skill, well adaptive and outgoing
• Excellent command of spoken and written in English and able to communicate well with students, parents and all level of people; spoken Mandarin is an advantage
• Knowledge and understanding of local and overseas education system preferred
• Experience in mentoring and counseling students an added advantage
• Courteous, patient, tactful personality with strong customer service orientations
• Possess a high level of initiative, integrity and professionalism
• Competent in Microsoft programs (Word, Excel, Outlook, Power Point) & use of database