Service Manager II - Jakarta
3 hari yang lalu
+p>A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job summary
The Service Manager works closely with both internal teams, especially CSM (as part of the Account Team), and customers to uphold service standards and drive proactive service management.
Qualifications
- 3+ years' Experience working within account teams to support service improvement and strategic planning. ,
- Strong understanding of data center operations and infrastructure services. ,
- Familiarity with Customer Success functions, including service delivery and operational processes. ,
- Proven experience managing service coordination, compliance requirements, and issue resolution.
Deskripsi pekerjaan
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