Service Centre Manager - West Jakarta, Jakarta
1 minggu yang lalu
Resumen del puesto
Mengelola Operasional Pusat Layanan: Bertanggung jawab untuk pengelolaan kegiatan operasional Service Center
Menangani Keluhan Pelanggan: Mengidentifikasi dan memberikan solusi cepat untuk masalah teknis pelanggan terkait produk yang dijual PT IMF
Koordinasi dengan Tim Teknik dan Produksi: Berkolaborasi dengan tim produksi dan assembling untuk memastikan bahwa produk yang rusak atau bermasalah segera diperbaiki sesuai standar kualitas
Laporan Kinerja dan Evaluasi: Menyusun laporan bulanan tentang kinerja pusat layanan, keluhan pelanggan, perbaikan yang dilakukan, serta membuat rekomendasi untuk peningkatan
Deskripsi pekerjaan
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