Customer Success Manager - EMEA - RealAdvisor

    RealAdvisor
    RealAdvisor EMEA

    2 hari yang lalu

    Rp180.000.000 - Rp360.000.000 (IDR) per tahun *
    Deskripsi

    Su RealAdvisor

    RealAdvisor è una delle principali piattaforme digitali dell'ecosistema immobiliare europeo. Fondata in Svizzera, attualmente supportiamo oltre 5.000 agenzie immobiliari e attraiamo più di 10 milioni di utenti all'anno in tutta Europa.

    Stiamo crescendo rapidamente in diversi mercati con una missione chiara: aiutare i professionisti del settore immobiliare a crescere attraverso dati, trasparenza e tecnologia intelligente. In RealAdvisor valorizziamo la responsabilità, l'autonomia e l'impatto.

    Modalità di collaborazione

    Collaborazione freelance continuativa con:

    • Compenso fisso mensile
    • Parte variabile legata a retention e performance
    • Prospettiva di lungo periodo
    • Ruolo strategico nel mercato italiano

    Adatto a professionisti che cercano stabilità, autonomia e responsabilità.

    Il ruolo

    Gestione portafoglio clienti

    • Retention
    • Engagement
    • Aumento lifetime value

    Onboarding e formazione

    • Accompagnare gli agenti nell'utilizzo della piattaforma
    • Garantire adozione e successo

    Supporto e qualità

    • Gestione richieste clienti
    • Raccolta feedback
    • Ottimizzazione processi

    CRM e amministrazione

    • Aggiornamento dati
    • Reportistica
    • Coordinamento con Vendite e Marketing

    Cosa cerchiamo?

    • Esperienza in customer success o customer service
    • Forte orientamento al cliente
    • Capacità organizzativa
    • Familiarità con strumenti digitali
    • Italiano fluente
    • Esperienza immobiliare è un plus

    Compenso

    • Compenso fisso + variabile senza tetto massimo
    • Struttura pensata per garantire equilibrio tra stabilità e performance
    * Kisaran gaji ini adalah perkiraan yang dibuat oleh beBee
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Pekerjaan
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Customer success manager