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Senior Business Consultant - European Union - Amaris Consulting

1 hari yang lalu
Deskripsi
Who We Are
Amaris Consulting partners with global enterprises to design, modernize, and optimize digital ecosystems. With 7,600+ professionals worldwide, we support high-impact transformation programs across multiple industries.
Position Summary
We are seeking a strategic and analytically driven Business Consultant to support the definition, optimization, and transformation of business processes across Science and Customer Experience & Analytics (CXA) domains. You will act as a trusted advisor, leveraging data-driven insights and automation strategies to streamline operations, enhance customer journeys, and drive measurable business value.
Key Responsibilities
1. Process Analysis & Optimization
• Conduct end-to-end process mapping and gap analysis across Science and CXA workflows.
• Identify inefficiencies, bottlenecks, and automation opportunities using Lean/Six Sigma methodologies.
• Design future-state processes aligned with strategic objectives, regulatory requirements, and industry best practices.
• Quantify business impact (cost reduction, cycle-time improvement, quality enhancement) and
build compelling business cases.
2. Automation Strategy & Road-mapping
• Define automation blueprints leveraging RPA, low-code/no-code platforms, AI/ML, and workflow orchestration tools.
• Prioritize automation use cases based on ROI, complexity, and strategic alignment.
• Collaborate with IT and business stakeholders to establish governance, security, and scalability frameworks.
• Develop phased implementation roadmaps with clear milestones, resource requirements, and success metrics.
3. Stakeholder Engagement & Change Management
• Partner with global and regional teams to ensure solution adoption and continuous improvement.
• Facilitate workshops, training sessions, and communication plans to drive cultural change.
• Translate complex technical concepts into actionable insights for non-technical stakeholders.
• Establish feedback loops and KPIs to monitor post-implementation performance.
4. Data-Driven Insights & Reporting
• Leverage analytics platforms to surface trends, predict outcomes, and optimize decision-making.
• Build dashboards and executive-level reporting to track process performance and automation ROI.
• Ensure data integrity, compliance, and governance standards are met across all initiatives.
Required Profile & Experience
Core Experience
• 5+ years in business consulting, process optimization, or digital transformation roles within global enterprises.
• Proven track record in Science (R&D, clinical, regulatory) and/or Customer Experience & Analytics domains.
• Demonstrated success delivering large-scale process improvement and automation initiatives (RPA, low-code, AI/ML).
• Strong stakeholder management and change management expertise in matrixed organizations.
Technical & Analytical Skills
• Proficiency in process modeling tools (ARIS, Visio, Lucidchart) and automation platforms (UiPath, Power Automate, Automation Anywhere).
• Advanced data analysis capabilities (SQL, Python, Power BI, Tableau) to drive evidence-based decisions.
• Familiarity with regulatory frameworks (GxP, GDPR, HIPAA) and quality management systems.
Soft Skills
• Strategic thinker with exceptional problem-solving and communication abilities.
• Comfortable navigating ambiguity and influencing senior leadership.
• Collaborative mindset with experience working in agile, cross-functional teams.
Expected Outcome
A standardized, optimized, and automated process landscape across Science and CXA that delivers:
• Measurable efficiency gains and cost savings
• Enhanced customer and employee experiences
• Scalable automation frameworks ready for global roll-out
• Data-driven culture of continuous improvement
Why Join Amaris?
This role offers long-term stability and the opportunity to contribute to enterprise-level process optimization and automation programs in a globally distributed environment.
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