Avp-ibs Performance - Jakarta, Indonesia - indosat
Deskripsi
Location:
Head Quarter - Jakarta
Level:
Managerial
Employment Status:
Permanent
Field of Work:
Engineering
Posted Date:
13 February 2024
Job Summary:
- Monitor Major KPIs to ensure sites are healthy, with close coordination with vendor manage service, escalation operational issue and capacity upgrade.
- Monitoring in daily bases, coordinate with TLP to rectify and fix any RTWP, VSWR issue, ensure TLP submit regular walk test, DAS audit for capacity and meet quality specification.
- To support any IOH inbuilding event, ensure good quality and adequate capacity, coordinate with building management for access permit.
- Proactively identify poor customer experience area and seek for improvement and follow up customer complaint
IBS KPI
- Monitor bad quality site and deliver solution and plan for improvement
- Follow capacity upgrade
Distributed Antenna System (DAS)
- Define and provide principles to improve quality and user experience of multi operator DAS
- Provide solution for any DAS problem and follow up regular walk test preventive maintenance
- Provide solution to improve KPI and user experience for self built DAS performance
Management
- Manage team include MS and Project team
- Coordinate with Sales, Project, and Planning
Job Requirements:
Qualification:
- Min bachelor's degree with major study in Electrical/Telecommunication Engineering
Experience:
- Minimum 5 years' experience in Telecommunication industry, especially inbuilding solution
- Has a good experience in cellular optimizations is advantage.
- Experience in leading on any telecommunication project
Skills:
- Good leadership capability.
- Good communication in both Bahasa Indonesia and English.
- Good technical writing and reporting.
- Good presentation and persuasion skill capabilities.
- Good knowledge of telecommunication business in general and Understanding RAN 2G/3G/4G/5G
- Good understanding in general and specific business process within the business users
- Customer focus
- Good in teamwork
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