- Lead, manage, and motivate a team of telesales agents to consistently meet and exceed individual and team sales targets.
- Develop the team's capabilities through continuous coaching, training, and constructive feedback to enhance sales techniques and performance.
- Define clear performance goals and key metrics, regularly reviewing team and individual results to track progress.
- Conduct structured performance evaluations and implement improvement plans to address performance gaps and foster professional growth.
- Analyze sales data and call trends to identify opportunities for process optimization and revenue growth.
- Uphold the highest standards of professionalism by ensuring team adherence to sales scripts, compliance guidelines, and company policies.
- Cultivate a positive, collaborative, and high-energy team environment that drives motivation and results.
- Partner with marketing, operations, and other departments to streamline sales processes and improve the overall customer journey.
- Maintain a deep understanding of industry trends, competitor strategies, and market dynamics to identify new business opportunities.
- Bachelor's Degree in any discipline.
- Minimum of five years of experience in Telesales/Telemarketing, with a proven track record in a team leadership capacity.
- Excellent verbal and written communication skills in English.
- A proactive, results-driven leader with a positive "can-do" attitude and strong work ethic.
- Ability to build rapport and communicate effectively with individuals at all levels, both internally and externally.
- A customer-centric mindset with a genuine passion for service excellence.
- Please note that only resumes submitted in English will be accepted.
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Telesales Team Leader - Jakarta Metropolitan Area - Cartrack
Deskripsi
Responsibilities-
Team Leader
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Team Leader
Bureau Veritas North America- Jakarta Metropolitan Area
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Chef De Partie
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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People Partner
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Lead Project Logistics Specialist
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
-
Human Capital Business Partner Senior Officer
Blibli- Jakarta Metropolitan Area
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HRBP Manager
BukuWarung- Jakarta Metropolitan Area
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Delivery Head of Data Management
ABeam Consulting Indonesia- Jakarta Metropolitan Area
-
Sales Supervisor
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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HRBP Manufacturing Director
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Junior Manager Telesales
Cartrack- Jakarta Metropolitan Area
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Senior Sales Manager B2B
Cartrack- Jakarta Metropolitan Area
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Senior Full Stack Developer
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Call for Talent
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
-
B2B Senior Sales Manager
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Account Manager
Hilti Asia Pacific- Jakarta Metropolitan Area
-
2D Artist
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
-
Delivery Lead
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
-
Senior Officer, Treasures Wealth Manager, Balikpapan, Consumer Banking Group
DBS Bank- Jakarta Metropolitan Area
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Associate, Treasures Wealth Manager, Consumer Banking
DBS Bank- Jakarta Metropolitan Area