IT Helpdesk - Jakarta, Indonesia - Somethinc - BeautyHaul

Somethinc - BeautyHaul

Perusahaan Terverifikasi

Jakarta, Indonesia

1 minggu yang lalu

Diposting oleh:

Siti Nur

beBee Recruiter

Deskripsi

About the company

Beautyhaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply to retail.

Due to its exponential growth, the company has attracted investment from a reputable investor, Sequoia Capital.

Our first brand ''Somethinc'' was founded in 2019, and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers.

Our second brand Glowinc is breaking the boundaries by offering genderless products at affordable prices. Our offline/online commerce Beautyhaul is the core for carrying multiple brands that we have directly to our customers.

We are incubating more and more business models in our platform and aim to be a strong regional player in the beauty, within the South Asia region.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Suggest solutions when a product malfunction
Create a documentation
Train employees on a new system or technologies
Act as the IT Division gatekeeper
Setup / Configure critical feature

Requirements:

Have a big attention to small details
Good analytical & logical thinking
Good communication skill
Has knowledge/experience in ms. Office (word, excel, powerpoint)
Have a good attitude
Experience on customer service officer is a plus
Passionate in web/mobile technology trends
Fresh Graduates are welcome

We have a 'CREATE' culture (Collaborative, Responsible, Eccentric, Agile, Tough, Effective).

We are looking for more people to join us, who are excited to disrupt the traditional beauty industry with product innovation and non-linear growth, who want to build a profitable start-up into a unicorn company, and who will always learn and do the right thing.