Trainer Telesales - Surakarta - TP

    TP
    TP Surakarta

    22 jam yang lalu

    Manajemen Tinggi / Konsultasi
    Deskripsi

    Trainer Telesales (Finance Project) | Penempatan: Solo

    Job Description:


    • Deliver onboarding and ongoing training programs for telesales agents.


    • Develop training materials, modules, scripts, and sales guidelines.


    • Conduct product knowledge, sales techniques, objection handling, and communication skills training.


    • Monitor and evaluate agent performance after training sessions.


    • Provide coaching, feedback, and improvement plans to increase sales performance.


    • Collaborate with Team Leaders and Operations to identify training needs.


    • Ensure training aligns with company targets, KPIs, and quality standards.


    • Conduct refreshment training and performance improvement sessions when required.


    • Prepare training reports and documentation.

    Requirements:


    • Proven experience as a Trainer in BPO telesales environment.


    • Strong knowledge of telesales processes and sales strategies.


    • Excellent communication and presentation skills.


    • Good analytical and coaching skills.


    • Able to work in shifts.


    • English proficiency will be a plus.


    • Target-oriented and performance-driven.

  • Bekerja di perusahaan

    Trainer Telesales

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    Hanya untuk anggota terdaftar

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  • Bekerja di perusahaan

    Team Leader Telesales

    Hanya untuk anggota terdaftar

    + Lead Telesales team to achieve daily and monthly targets. · + Monitor team performance, provide regular coaching and feedback. · + Analyze work results..Job Qualifications:Strong communication both in English · Minimum 1 year of experience · ...

    Surakarta

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  • Bekerja di perusahaan

    Quality Assurance Telesales

    Hanya untuk anggota terdaftar

    Monitor and evaluate the quality of conversations/services from agents according to fintech project standards. · Develop and implement QA guidelines, scoring forms, and quality evaluation parameters. · Provide regular feedback and coaching to agents to improve communication quali ...

    Surakarta

    2 minggu yang lalu

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Surakarta