- Supports the organisation's data centre services through active 24x7 monitoring of the infrastructure.
- Acts as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA.
- Documents and updates accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc.
- Delivers ITIL compliance process conformance for incident, problem and change management.
- Ensures effective implementations of safety, security and customer support policy and procedures.
- Coordinates and provides support to contractors and vendors as well as inspecting completed work.
- Plans and supports all preventive and reactive maintenance activities with little to no disruption to company's services.
- Participates and supports internal and external audits for internal stakeholders and customers.
- Generates accurate and regular reports when required.
- Any other duties or project as assigned by the Management. The Successful Applicant
- Diploma in Electrical/Mechanical Engineering or related field
- At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
- Possess general knowledge of M&E and Network Critical Infrastructure
- Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
- Meticulous team player with the ability to work under pressure in a fast-pace environment
- English language ability What's on Offer
- Great career prospects as the growth opportunity in the company is tremendous.
- The chance to really impact the decisions of a very successful business and input into process, procedures & systems
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DC Facility Engineer - Jakarta, Indonesia - Michael Page Indonesia
Deskripsi
About Our Client
We are currently partnering with one of the leading data center companies, who is looking for a competent facility engineer to help them in this time of growth.
Job Description
