Technical Writer - Jakarta, Indonesia - PT IONPay Networks (NICEPAY)
Deskripsi
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirementsProduce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand user interface text, online help, user documentation and developer guides
Create tutorials to help end-users use a variety of products
Masters in utilizing the appropriate pictures / diagrams / charts to describe complex processes in a simplified manner
Write, format, edit, review and proof procedural and technical information for technical and non technical users
Assist in planning, scheduling and tracking documentation work to meet product release dates and user deliverables
Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc), ensuring a consistent "look and feel"
Maintain document versioning
Fresh graduate/ at least 1 year industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience is highly preferred
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