Business Development Specialist - Semarang, Indonesia - DSV

DSV

Perusahaan Terverifikasi

Semarang, Indonesia

1 minggu yang lalu

Diposting oleh:

Siti Nur

beBee Recruiter

Deskripsi

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 78551

Time Type:
Full Time

Work Location:
IDN - Semarang, Wisma HSBC Unit 601

Customer Engagement

Manage a favorable commercial relationship with assigned account that will promote customer satisfaction, business growth and profitability.
Ensure all assigned accounts are managed and developed in line with the established corporate/regional strategies and all key performance indicators stipulated in the contract are fulfilled.
Conduct business reviews, analyze and identify business opportunities, potential risks and make appropriate recommendation to management.
Responsible for a smooth business implementation and handover of SOPs to operations and ongoing monitoring of compliance.
Ensure compliance with operational processes by performing process monitoring and close followup with respective parties.
Propose objectives for each assigned account(s).
Assure successful client integration: implementation collaboration with operation teams

Accounts Management

Attend monthly/quarterly/annual customer review meetings
Ensure monthly/quarterly/annual Business Review meetings take place, are wellprepared and all relevant stakeholders involved in a timely manner
Ensure minutes from Monthly, Quarterly and Yearly Business Review Meetings are distributed to all relevant stakeholders (Products, Regions) and corrective actions are followed up for Country Key Accounts and sizeable Country Accounts where applicable
Ensure any concerns and/or complaints from customer are timely escalated to all relevant stakeholders (Products, Regions)
Assure successful client integration: implementation collaboration with operation teams

Opportunity Management

Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).
Achieve monthly opportunities target as per agreed
Ensure all opportunities are created and tracked through CRM
Ensure all Country RFQ opportunities follow the Tender Management process including timely preRFQ strategy and alignment with Product
Align and agree on strategic bid prioritization with product and/or Global/Regional team
Ensure RFI & RFQ postbid analysis is created and shared and corrective actions are aligned and agreed

Quality & Performance Management

Maintain continuous close collaboration with operations team to contribute in performance excellence and/or quality improvement programs for all assigned accounts.
Perform quality and timely update and maintenance of the data in Sales system (MS Dynamics) and monitor use of Customer Applications.
To assist Finance to achieve the desire DSO target

Additional to above tasks:

Any other jobrelated tasks as assigned by the superior.
Adherence to the
Code of Conduct policy of the DSV Group

DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry.

You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services.

DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.

If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.