Services Principal Consultant - Jakarta, Indonesia - Aveva

Deskripsi

AVEVA is a global leader in industrial software.

Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.

We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.

We've also recently been named as one of the world's most innovative companies.

Principal software Consultant - Asset Performance Management

Based within AVEVA Southeast Asia engineering service team, The principal software consultant - Asset Performance Management is a key position ensuring success customer adoption of AVEVA asset performance management software family.

The role is accountable for delivering high quality professional technical support and services to both external customers and various internal functions such as sales, product support, technical sales, and customer success team.

Top professional service quality is always AVEVA's key differentiator, and the role requires intensive customer facing, hence the key success factors of the role are rich industrial domain knowledge, analytical problem-solving mindset and excellent communication skills.

Being part of the bigger APAC service family, the role may be required to travel at short notice as a representative of the company wherever necessary to deliver support & services, mainly in the APAC region.

The daily job and responsibilities of the role includes but not limited to:

• Lead project implementation of predictive analytics solutions, asset maintenance strategy optimization or similar APM related product into the process industry, ensure best project execution quality, build up relationship with end user.
• Work closely with internal consultant / Subject Matter Expert to ensure engineering / practice standard are applied.
• Provide training to customers on standard software enablement, best practice engineering service approaches on APM products, actively provide input to the product development group to continuously enhance the product suite.
• being an industrial expert, lead consulting sessions, workshops to understand customer's challenge in their daily operation, maintenance, contribute credibly from technical aspect to build up technical competence / trust in front of customer, work closely with various internal functions to translate customer requirement / challenges into fit for purpose software / service offer.
• Support Sales Team from technical aspect to secure deals, support customer success team to keep customer engagement and ensure success adoption. Build up long term trust with customer.

To be successful in this role, the following qualifications / experiences are expected:

• Bachelor's degree or higher in mechanical or related engineering field.
• At least 10 years' experiences in mechanical field involved with machinery engineering, operation, maintenance, troubleshooting, failure analysis related work from process industry, direct end user experience is a plus point.
• Rich knowledge in major rotating equipment types from process industry.
• Proficient in rotating equipment condition monitor, vibration analysis software and techniques. Certified vibration analyst is a plus point.
• Hands on experience with common industry operation, control, maintenance, condition monitor related software.
• Experience working in multifunctional team, multi-tasking and active team player. Analytical, problem-solving skills and can-do attitude.
• Good teamwork and communication skills, able to perform in a culture diversified, cross time zone team environment.
• Bilingual language is an added advantage.

AVEVA is an Equal Opportunity Employer.

We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.

We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.