Openlink Support - Jakarta, Indonesia - SMART Agribusiness and Food
Deskripsi
General Accountabilities:
- Perform IT system support, including software installation, maintenance and trouble shooting, in order to ensure systems in all offices are working properly and effectively.
- Execute support on user management, filing and data management (user ID's and passwords), in order to ensure all systems and data are working within security standards.
- Respond to customer concerns and address the need through technical support and instruction, in order to ensure HO end user support has delivered support service to customers.
- Determine the hardware and software issue and evaluate the best way to resolve it, in order to ensure IT peripherals in all offices are functioning properly.
- Develop a strong communication networks when talking and assisting customers.
- Provide internal mentoring and training to all related users in company regarding IT related matters, in order to ensure the transfer of IT knowledge to all users.
Job Requirements:
- Min Bachelor degree in IT from reputable University.
- Minimum 1 years of relevant experience in Openlink Application, which include configuration and development experiences.
- Fresh Graduate Are Welcome to Apply
- Proficient software skills (Word, Excel, PowerPoint, etc.).
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