Change Manager - European Union - Parallel Consulting

    Parallel Consulting
    Parallel Consulting European Union

    1 hari yang lalu

    Rp200.000.000 - Rp420.000.000 (IDR) per tahun * Teknologi / Internet
    Deskripsi

    We are looking for a Europe-based Transition Manager to finalize the EMEA Service Desk transition phase. The successful candidate must have solid experience leading Service Desk transition programs within Europe and be fluent in German.

    Role Overview

    This position is responsible for shaping and delivering client-focused service transition initiatives, including defining the value proposition, delivery roadmap, required resources, budget, and timelines. The role ensures that projects are executed within agreed scope, schedule, and financial parameters while enhancing service quality and customer support capabilities. It includes oversight of multiple initiatives aligned with business objectives and client expectations.

    Core Responsibilities

    • Direct and coordinate large-scale, enterprise-wide projects involving multiple teams and cross-functional dependencies.
    • Act as the primary interface toward senior client stakeholders, ensuring alignment on objectives, delivery approach, and expected outcomes.
    • Identify and evaluate new project or program opportunities with strategic or organizational impact.
    • Oversee the full project lifecycle, including initiation, risk evaluation, team mobilization, execution, and closure activities.
    • Lead organizational change initiatives to improve overall delivery effectiveness and efficiency.
    • Provide guidance and leadership on high-visibility or business-critical initiatives.

    Qualifications

    • Bachelor's degree with 8+ years of relevant professional experience, or equivalent practical background.
    • Master's degree is considered an advantage.
    * Kisaran gaji ini adalah perkiraan yang dibuat oleh beBee
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Pekerjaan
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Change management