Teleperformance pekerjaan di Indonesia

Provide timely support to customers through available communication digital channels (chat) and assist in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. · ...

Manage customer inquiries via call and email, identify customer needs, build relationships, and provide accurate information. · Manage incoming customer inquiries via call and email, live chat in INDONESIA language · Identify and assess customers' needs to achieve satisfaction. · ...

This role plays a crucial part in maintaining and improving operational excellence through quality reviews, training support, and performance analysis. You will work closely with internal stakeholders to ensure service quality, conduct data analysis, support onboarding and traini ...

Customer Success Specialist · Handle Customer Inquiries by Chat, Email and Social Media. · Provide Customers about Product and Service Information. · Identify and Escalate Priority Issues. · Documenting All Call Information According to Standard Operating Procedures. · Updating c ...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. · Communicate with customers via email · Provide knowledgeable answers to questions about product, pricing and availability. W ...

Provide timely support to customers through available communication channels (email and chat) and assist in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. · Provide timely support to customers through available communication ch ...

Host regular live streaming sessions, introduce and promote products, engage with viewers, and work with the marketing team to plan topics and scripts. · Host regular live streaming sessions according to the content schedule. · Introduce, demonstrate, and promote products in an e ...

We are looking for a Customer Care Executive who speaks Japanese and English to join our growing international company in Jakarta, Indonesia. The ideal candidate will have no experience but be ready to take the leap and grow their career internationally. · Answer customer questio ...

We're looking for a Japanese native speaker to join our Customer Service team. You'll handle customer inquiries, assist with issue resolution, and ensure a smooth experience for Japanese-speaking clients. · Native-level Japanese & good English communication · Experience in custom ...

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. · Manage incoming customer inquiries via email and live chat. · Ident ...

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. · Manage incoming customer inquiries via call and email, live chat in ...

Join our exciting new campaign for an international finance institution. We're looking for a Customer Care Representative who is passionate about communication, service quality, and helping customers across multiple channels. · Handle customer inquiries through various communicat ...

Just graduated? Love helping people? Fluent in English? · This is your moment to shine. You'll be handling overseas customers by using live chats with our Yogyakarta team · Chat with customers and solve their questions in e-commerce with care. · Handle basic technical issues (we ...

Customer Service Specialist · Answering an Incoming Calls, Chats and Respond to Emails. · Handle Customer Inquiries by Email and Social Media. · Provide Customers about Product and Service Information. · Identify and Escalate Priority Issues. · Documenting All Call Information Ac ...

Driven, resilient, and passionate sales professional sought for fast-paced international environment in Bali. Competitive package with performance incentives and opportunity to grow. · Lead Generation and Telesales · Cold calling (60–70 calls per shift) · Proven experience in Lea ...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. · Communicate with customers, email, live chat and call (inbound/outbound). · Provide knowledgeable answers to questions about ...

Annotate product data including images, descriptions, attributes, and categorizations to enhance search relevance, product recommendations, and overall user experience. · Annotate product data including images, descriptions, attributes, and categorizations to enhance search relev ...

As a team leader, your main task will be leading a team of customer service agents for an international project, handling customer issues and inquiries from multi-LOB such as e-mails, chats, and also calls. · Manage a team of customer service representatives, ensuring that they a ...

Manage a team of content moderators, ensuring they adhere to company policies and procedures. · Manage a team of content moderators · Monitor team performance metrics · Identify areas for improvement and implement strategies to enhance team performance · Coach and train team memb ...

This role involves handling customer inquiries with accuracy, empathy, and professionalism while maintaining exceptional communication standards. · Manage customer inquiries via calls, chat, and email in a timely and professional manner in English. · Handle sensitive and confiden ...