Sambas Hidayat

Sales Partner at Kommo - Part-time - work period: [Dec 2023] – [present].

• Identify strategic partnership opportunities to expand sales networks and increase market share.
• Build and maintain long-term relationships with business partners, including negotiating and managing contracts.
• Monitor business partners' performance and provide necessary support to ensure mutual success.
• Provide training and resources to partners to ensure a deep understanding of the company's products and
• services.
• Skill : Business development strategy, contract negotiation, CRM, lead generation, product presentations and training,
• market analysis and opportunity Identification.

Sales Ops & Lead Specialist at Desty Indonesia - Full-time - work period: [may 2023] – [dec 2023].

• Monitor the day-to-day effectiveness and performance of data entry specialists.
• Develop and implement sales performance improvement strategies based on data analysis and team feedback.
• Identify and manage potential sales leads through multiple channels, including email, phone, and social media.
• Manage sales tools and systems, including CRM, to support sales activities and increase team productivity.
• Develop lead generation strategies to increase the number and quality of sales prospects.
• Data validation from data entry specialist.
• Coordinate lead nurturing activities to ensure leads are nurtured until they are ready to be passed on to the sales
• team.
• Work closely with the marketing team to align lead generation campaigns and strategies.
• Provide regular reports to management on the status and quality of leads as well as the effectiveness of lead
• generation strategies.

Admin Sales & Lead Generation at Power Commerce Asia - Full-time - Work Period: [jun 2022] – [may 2023].

• Identifying and gathering potential leads through various Online sources and tools.
• Manage and update customer and prospect databases in the CRM system.
• Contact prospects via email, phone, and social media to schedule meetings or presentations with the sales team.
• Assist the sales team in compiling and sending sales proposals and contract documents.
• Analyze lead and sales data to identify trends and provide regular reports to management.
• Coordinate and support promotional activities and marketing campaigns to attract new prospects.
• Provide administrative support to the sales team, including meeting scheduling and calendar management.
• Ensure customer and prospect information is always updated and accurate in the CRM system.

Sales Development Representative & Lead Generation GOTO Gojek-Tokopedia - Full-time - work period: [jul 2020] – [jun 2022].

• Identify and contact potential prospects through various channels, including email, telephone, and social media.
• Conduct market research to identify target companies and relevant decision makers.
• Develop and implement lead generation strategies to increase the number and quality of sales prospects.
• Qualify leads based on business needs, budget, and purchasing power.
• Maintain and update prospect information in the CRM system to ensure accurate and up-to-date data.
• Maintain good relationships with prospects through ongoing communication until they are ready to pass on to the
• sales team.
• Organize and schedule meetings between qualified prospects and the sales team.
• Work closely with the marketing team to align lead generation campaigns and strategies.
• Provide regular reports to management on the status and quality of leads as well as the effectiveness of lead
• generation strategies and sales development strategies.

Costumer Service at Bank Central Asia - Full-time - work period: [sep 2019] – [jul 2020].

• Provide high-quality customer service by answering questions and resolving problems related to banking products
• and services. (Hello BCA).
• Provide accurate and up-to-date information about the bank's products and services, as well as relevant policies
• and procedures.
• Handle customer complaints and dissatisfaction in a professional and effective manner, and find satisfactory
• solutions.
• Identify opportunities to sell additional products and services that meet customer needs.

Telemarketing Specialist at Bank DBS - Full-time - work period: [feb 2019] – [sep 2019].

• Contacting potential customers by telephone to introduce and sell banking products and services.
• Identify customer needs and recommend GreatPay banking products, credit cards, loans, and investment
• products.
• Ensure the achievement of monthly and annual sales targets set by management.

Sales Online Representative at Clark Outsourcing BPO Company - Full-time - work period: [aug 2018] – [jan 2019].

• Answer customer questions via chat, email and social media quickly and professionally.
• Identify sales opportunities by approaching potential customers through online marketing campaigns and outreach
• strategies.
• Provide customers with accurate and detailed information about products to help them make informed purchasing
• decisions.
• Manage the customer order process, including payment processing, shipping, and handling returns or exchanges.
• Participate in product training and skills development to increase product knowledge and sales techniques.

Nursing at Insan Medika Persada - Full-time - work period: [aug 2017] – [jul 2018].

• Provide direct medical care to patients.
• Develop and implement individual treatment plans according to the doctor's diagnosis and instructions.
• Accurately records and updates patient medical records, including progress reports and response to treatment.
• Provides emotional and psychological support to patients and their families to help them overcome health
• challenges.

As well as an educational background in healthcare. I have a strong track record of developing effective sales strategies, building strong partnership relationships, and improving sales operational efficiency.