Putra Wicaksono

Charming professional with good numeracy skills, strong personality, and confidence dealing with the guest. Work well under pressure, keep calm, and acts responsibility in case of emergencies. I have relevant experience in the hospitality industry for 2 years from my past roles serving food and beverages and streamlining service procedures. And and also I have experience cross training as cluster reservation agent, dealing with the guest is my passion.

 Swissotel Al Murooj Dubai - Waiter, Dubai, UAE 

  August 2021 – September 2023

• Stay attentive to the needs of guest in the dining area.
• Delivering food from the kitchen to multiple table at once.
• Ensuring the food order is made perfectly by kitchen staff and looks presentable for guests               

 Cross Training as Cluster Reservation Agent Swissotel Al Murooj Dubai 

  August 2022 - September 2022

• Negotiated corporate reservation rates to meet client budget requirments.
• Communicated reservation confirmations to guestsvia telephone and email.
• Completed bookings and reservation amendments using Opera System.                  

  De Java Hotel - Internship as waiter, Bandung, Indonesia

   October 2020 - January 2021

• Deliver guest food from the kitchen to the dining table.
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and removing debris, etc.

SMK Yos Soedarso

Sidareja ( 2017-2020 )

Majoring : Vehicle 

Engineering

Dream World 

International   Course and

Training Centre

( 2020 - 2021 )

Majoring : F&B Service