
Putra Wicaksono
Pariwisata / Perjalanan / Perhotelan
Tentang Putra Wicaksono:
Charming professional with good numeracy skills, strong personality, and confidence dealing with the guest. Work well under pressure, keep calm, and acts responsibility in case of emergencies. I have relevant experience in the hospitality industry for 2 years from my past roles serving food and beverages and streamlining service procedures. And and also I have experience cross training as cluster reservation agent, dealing with the guest is my passion.
Pengalaman
Swissotel Al Murooj Dubai - Waiter, Dubai, UAE
August 2021 – September 2023
- Stay attentive to the needs of guest in the dining area.
- Delivering food from the kitchen to multiple table at once.
- Ensuring the food order is made perfectly by kitchen staff and looks presentable for guests
Cross Training as Cluster Reservation Agent Swissotel Al Murooj Dubai
August 2022 - September 2022
- Negotiated corporate reservation rates to meet client budget requirments.
- Communicated reservation confirmations to guestsvia telephone and email.
- Completed bookings and reservation amendments using Opera System.
De Java Hotel - Internship as waiter, Bandung, Indonesia
October 2020 - January 2021
- Deliver guest food from the kitchen to the dining table.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and removing debris, etc.
Pendidikan
SMK Yos Soedarso
Sidareja ( 2017-2020 )
Majoring : Vehicle
Engineering
Dream World
International Course and
Training Centre
( 2020 - 2021 )
Majoring : F&B Service