Tentang Wisnu Umbara:
Experience of more than 15 years in the call center industry, both as Operational manager and Sales Manager, in several industries such as airlines, FMCG, Banks and others
Pengalaman
April 2022 – Present
PT. Evecare Indonesia Trading
Position: Head Operational Call Center
August 2021 – January 2022
PT. Salam Pasific Indonesia Line (PT. SPIL)
Position: Customer Service Manager
August 2020 - July 2021
PT. Mitracomm Ekasarana (BPO Company)
Position: Operational Manager (Call Center Manager)
Project: PegiPegi Contact Center (OTA)
August 2018 - July 2020
PT. Transcomos Indonesia (BPO Company)
Position: Sales Manager Department Sales & Marketing
July 2017 - July 2018
PT. Mitracomm Ekasarana (BPO Company)
Position: Operational Support Manager (Call Center Manager)
Project: Halo BCA (Banking)
October 2014 - July 2017
PT. Mitracomm Ekasarana (BPO Company)
Position: Operational Support Manager (Call Center Manager)
Project: PT. Garuda Indonesia (GarudaMiles Center)
August 2013 - October 2014
PT. Mitracomm Ekasarana (BPO Company)
Position: Operational Support Manager (Call Center Manager)
Project: Frisian Flag (FMCG)
February 2013 - August 2013
PT. Mitracomm Ekasarana (BPO Company)
Position: Pre-Sales Department Sales & Marketing
February 2010 - February 2013
PT. Mitracomm Ekasarana (BPO Company)
Position: Operational & Support Supervisor
Project: AirAsia Call Center
September 2003 - February 2010
PT. Infomedia Nusantara (BPO Company)
Position: Operational Supervisor
Project: Garuda Indonesia Call Center
Pendidikan
1993 – 1995: Senior High Scholl, SMA 3
Muhammadiyah – Jakarta
1995 – 1999: Diploma Degree, Sekolah
Tinggi Penerbangan Aviasi – Jakarta,
Majoring in Air Transportation
Management
2000 – 2004: Bachelor Degree, STIE
Perbanas –Jakarta, Majoring in Financial
& Banking Managemen
Profesional yang bersaing dengan Wisnu
Profesional dari sektor Pariwisata / Perjalanan / Perhotelan yang sama dengan Wisnu Umbara
Profesional dari berbagai sektor di dekat Jakarta, Jakarta
Pengguna lain yang disebut Wisnu
Pekerjaan di dekat Jakarta, Jakarta
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Policy & procedure (analyst / specialist level)
Ditemukan di: beBee S2 ID - 10 jam yang lalu
Cermati Jakarta, Indonesia Waktu penuhJob Description Assist users from various departments with the review and update of various types of documentations for new and/or changing business processes, including documenting design processes, flow charts, etc. Gather information through research, user interviews, and revi ...
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Staff hrd
Ditemukan di: beBee S2 ID - 6 hari yang lalu
Pt. Arlinda Putra Kota Tangerang Selatan, Indonesia Pekerja Lepas- Handle end-to-end recruitment dan training karyawan.- Menyusun KPI karyawan dan kebutuhan organizational development lainnya. Kualifikasi :- Laki-laki- Usia maksimal 35 tahun- Pendidikan D3/S1 Psikologi/MSDM- Pengalaman minimal 1 tahun di bidangnya- Seorang learner yang komunik ...
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Supply Chain Superintendent
Ditemukan di: beBee S2 ID - 6 hari yang lalu
Michael Page Indonesia Jakarta, Indonesia Waktu penuhAbout Our Client We are currently representing a mining contractor company, who is expanding its footprint in Indonesia. Given the current growth, they are seeking an experienced Supply Chain Manager to optimize the company's operations and executions. · Job Description Develop ...