Avp - Ram Assurance Project Lrt - Jakarta, Indonesia - indosat
Deskripsi
Location:
Head Quarter - Jakarta
Level:
Managerial
Employment Status:
Contract
Field of Work:
Engineering
Posted Date:
12 July 2023
Job Summary:
- Manage Security system LRT Project
- Manage Radio Communication system LRT Project
- Manage Project Quality LRT Project
- Manage Project Documentation
- Manage work queues & client infrastructure.
- Manage operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA.
- Evaluate tickets with resolution tasks performed.
- Identify, Investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution.
- Supervise first and second level support to all incidents, requests and identify the root cause of incidents and problems.
- Identify problems and errors before they impact a client's service.
- Manage to the change management process by logging all change requests with complete details for standard and nonstandard
Job Requirements:
- Bachelor's or Master's degree in Telecommunication or a related technical field, or equivalent practical experience with GPA min 3.00
- Having 10+ years of relevant work experience with a strong background in Telco
- Moderate years of relevant managed services experience
- Highly preferred coming from Telecommunications, Carrier, System Integrator, Vendor or service provider company
- In depth knowledge in Radio Communication System and Tetra Network
- In depth knowledge in ICT and Connectivity Network Architecture
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