Customer Success Associate - Jakarta - AppsFlyer

    AppsFlyer
    AppsFlyer Jakarta

    9 jam yang lalu

    Rp120.000.000 - Rp240.000.000 (IDR) per tahun * Teknologi / Internet
    Deskripsi
    Location: Jakarta, Indonesia

    Type: Full-time

    Team: Customer Success

    About AppsFlyer

    At AppsFlyer, we treat every challenge as a chance to learn and level up. As a global leader in mobile measurement and marketing analytics, we help marketers make smarter, faster decisions with data they can trust.

    With 25 offices worldwide, we are a curious, collaborative bunch who care deeply about one thing: helping our customers win.

    About The Role

    We are looking for a Customer Success Associate to join our Indonesia team in a full-time position.

    You will support a portfolio of Mid-market to Enterprise customers across different industries and work closely with Account Managers and Senior Customer Success Managers to make sure clients get real, measurable value from the AppsFlyer platform.

    Day to day, you will keep customers engaged, support product adoption, and help drive long-term satisfaction and retention. You will collaborate with internal teams and learn how to connect customer goals with AppsFlyer solutions in a structured, data-driven way. Think of this role as an on-ramp into the world of MarTech, analytics, and enterprise customer management.

    What You'll Do
    • Serve as the primary point of contact for a mid-market & enterprise portfolio of customers, managing the full post-sales lifecycle from onboarding through renewal.
    • Collaborate closely with Account Managers and customer stakeholders to define clear success plans and proactively lead execution.
    • Analyze customer usage data, key success metrics, and platform performance to surface insights and identify areas for optimization.
    • Deliver tailored training sessions, product demos, and webinars to drive adoption and engagement across customer teams.
    • Act as the customer's internal advocate—translating feedback into actionable insights for our Product, R&D, and Support teams.
    • Identify opportunities for upsell and expansion by understanding evolving business needs and aligning them with AppsFlyer's offerings.
    • Lead periodic Executive Business Reviews (EBRs) with senior stakeholders to review business outcomes, product adoption, and strategic alignment.

    What You Bring
    • 1-3 years of experience in Performance Marketing, Customer Success, Account Management, or related strategic client-facing roles within SaaS, AdTech, or MarTech.
    • Native Indonesian and professional proficiency in English, both written and spoken.
    • Exceptional communication and presentation skills, with a focus on storytelling, value articulation, and business impact.
    • A proactive, solutions-oriented mindset with the ability to independently manage priorities, timelines, and relationships.
    • Strong technical aptitude with an ability to engage in discussions around APIs, SDKs, deep linking, and data integration.
    • High degree of self-discipline, accountability, and attention to detail in a fast-paced environment.
    • A team-first attitude and experience working with cross-functional, multicultural teams, even if in a junior capacity.

    Nice To Have
    • Exposure to mobile marketing, martech, or analytics platforms.
    • Understanding of SDKs, APIs, or mobile attribution tools.
    • Experience working with product or technical teams.

    Why AppsFlyer
    • You'll join a team that values curiosity, growth, and meaningful impact.
    • Our Bangkok office blends local autonomy with global collaboration.
    • You'll work with innovative customers and an experienced regional team.
    • Our leadership invests in people, and your growth path is actively supported.

    As a global company operating in 19 countries across 25 offices, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

    "As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In." Oren Kaniel, CEO
    * Kisaran gaji ini adalah perkiraan yang dibuat oleh beBee
  • Bekerja di perusahaan

    Customer Success Associate

    Hanya untuk anggota terdaftar

    Location: Jakarta, Indonesia · Type: Full-time · Team: Customer Success · About AppsFlyer · At AppsFlyer, we treat every challenge as a chance to learn and level up. As a global leader in mobile measurement and marketing analytics, we help marketers make smarter, faster decisions ...

    jakarta Rp120.000.000 - Rp240.000.000 (IDR) per tahun

    6 hari yang lalu

  • Bekerja di perusahaan

    Customer Success Associate

    Hanya untuk anggota terdaftar

    We are looking for a Customer Success Associate to join our Indonesia team in a full-time position. · We treat every challenge as a chance to learn and level up. ...

    Jakarta, Jakarta

    2 minggu yang lalu

  • Bekerja di perusahaan

    Customer Success Associate

    Hanya untuk anggota terdaftar

    We are looking for a skilled Customer Success Associate to join our team. · As a Customer Success Associate, you will play a pivotal role in ensuring our customers have a positive experience with our products and services. · ...

    Jakarta, Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Success Associate

    Hanya untuk anggota terdaftar

    We are looking for a skilled Customer Success Associate to join our team. As a Customer Success Associate, you will play a pivotal role in ensuring our customers have a positive experience with our products and services. · ...

    Special capital Region of Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Tax, Accounting, Finance Consultant

    Hanya untuk anggota terdaftar

    We are seeking high-potential professionals who are ready to take responsibility and grow into future leaders in tax consulting. · ...

    South Jakarta, Jakarta

    2 minggu yang lalu

  • Bekerja di perusahaan

    Associate Product Manager

    Hanya untuk anggota terdaftar

    This is a full-time role for an Associate Product Manager based in Jakarta. The Associate Product Manager will assist in driving product marketing and management initiatives. · Competence in Product Management principles, · Strong analytical and Research skills to assess market t ...

    Jakarta, Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Director, Government Relations

    ADM

    Job Description · This is an individual contributor position providing government affairs support ADM's operations in Indonesia and Singapore, with Indonesia being the primary focus. It is responsible for driving advocacy effort to address business issues across all ADM business ...

    Jakarta

    2 hari yang lalu

  • Bekerja di perusahaan

    Offline Partnerships Senior Associate

    Hanya untuk anggota terdaftar

    The Senior Partnership Associate will be responsible for acquiring & maintaining our partnerships with retailers of electronic devices. · ...

    Jakarta Metropolitan Area

    2 minggu yang lalu

  • Bekerja di perusahaan

    Brand Associate

    dbrandcom

    Company Description · dbrandcom is a rapidly growing brand consulting firm driven by a passion to share expertise from experienced brand practitioners. Specializing in brand management, marketing communication, event management, creative design, and multimedia, the company provid ...

    Jakarta

    3 hari yang lalu

  • Bekerja di perusahaan

    Business Development Associate

    Hanya untuk anggota terdaftar

    About the Company: · PINTAR is a global technology company that provides software and services to educational institutions, corporations, governments, trade associations, and training and recruiting firms. We provide innovative solutions to help organizations and individuals buil ...

    Jakarta

    3 hari yang lalu

  • Bekerja di perusahaan

    Senior Associate

    PwC

    Line of Service · Advisory · Industry/Sector · Not Applicable · Specialism · Operations · Management Level · Senior Associate · Job Description & Summary · A career within Corporate and Business Strategy services, will provide you with the opportunity to help our clients solve th ...

    Jakarta Rp180.000.000 - Rp360.000.000 (IDR) per tahun

    5 hari yang lalu

  • Bekerja di perusahaan

    Associate Director of Sales

    Hanya untuk anggota terdaftar

    We are looking for an Associate Director of Sales - Indonesia to drive revenue growth and strengthen our presence across enterprise and multi-location brands. This role is ideal for a senior sales leader who understands tech-enabled marketing solutions, can manage complex B2B sal ...

    Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Sales Representative

    Hanya untuk anggota terdaftar

    Manages dealers' relationships to market company products and services. · ...

    Jakarta, Jakarta Raya Waktu penuh

    1 bulan yang lalu

  • Bekerja di perusahaan

    Junior Associate

    Hanya untuk anggota terdaftar

    We are currently looking to recruit a qualified candidate for the position of Junior Associate. This role is designed for early-career lawyers who are eager to build strong legal fundamentals and develop practical experience in a professional law firm environment. · This role req ...

    Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Technology Sales Representative

    Hanya untuk anggota terdaftar

    We are looking for a Technology Sales Representative join our Customer Value Solutions & Engagement team working within one of the Constructions Industries. Leads and manages dealers' relationships to market company products and services. ...

    Jakarta, Jakarta Raya Waktu penuh

    3 minggu yang lalu

  • Bekerja di perusahaan

    Product Marketing Consultant

    Hanya untuk anggota terdaftar

    Supports and drives achievement of business plans by monitoring the business and generating recommendations. · ...

    Jakarta, Jakarta Raya OTHER

    1 bulan yang lalu

  • Bekerja di perusahaan

    Mid-Associate

    A&O Shearman

    We are seeking a highly motivated mid-associate to join our Energy, Natural Resources, and Infrastructure (ENRI) team. · Established in 2010, Ginting & Reksodiputro in association with A&O Shearman have a dedicated Indonesian team comprising Indonesian qualified partners and asso ...

    Jakarta

    21 jam yang lalu

  • Bekerja di perusahaan

    Indonesia - 2026 Voyage Program - F&B Operations

    Marriott International

    Additional Information · Job Number · Job CategoryManagement Development Programs/Interns · LocationJakarta Area Office, One Pacific Place 10th Floor Suite M1), Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12190 VIEW ON MAP · ScheduleFull Time · Located Remotely?N · Positi ...

    Jakarta

    17 jam yang lalu

  • Bekerja di perusahaan

    Associate Marketing Communications Manager – Outdoor, Golf

    Hanya untuk anggota terdaftar

    The Marketing Communications Manager will develop multi-channel marketing campaigns/initiatives to increase brand love of Garmin. · ...

    South Jakarta, Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Sales Associate

    Hanya untuk anggota terdaftar

    We are seeking a motivated Sales Associate to join CloudMile's Indonesia team.Based in Indonesia,this role will report directly to the Country Director and play a key role in supporting CloudMile's business growth. · ...

    Jakarta

    1 bulan yang lalu

Pekerjaan
>
Customer success associate
>
Pekerjaan Customer success associate di Jakarta