Appointment Setter - Latin America - InsideOut

Deskripsi

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Bilingual Appointment Setter – Demolition & Clean-Out Services

JOB ID: DANJAZ1

INDUSTRY: Demolition & Clean-Out Services

LOCATION: LATAM

JOB STATUS: Full-Time

WORK SCHEDULE: 8:00 AM – 4:30 PM EST

SALARY: $6 – $8 USD/hour + performance-based bonuses

TARGET START DATE: ASAP

About the Client:

The client is Philadelphia's #1 premier partner for full-service demolition and junk removal. With over 25 years of experience and 3,000+ completed projects, they specialize in interior demolition, apartment clean-outs, construction debris removal, and dumpster rentals. Known for their hassle-free process, they serve residential and commercial clients across Philadelphia, Bucks County, and surrounding areas. Their mission is to build a cleaner future through reliable, affordable, and high-quality removal solutions.

About the Role:

The client is seeking a confident, business-oriented Virtual Assistant to serve as a Bilingual

Appointment Setter. This role focuses on outbound cold calling to introduce the company, build relationships, and set qualified appointments for the owner and internal team.

This is not a hard sales role. Your goal is to open conversations, gather accurate information, and position the company as a trusted go-to resource when demolition or clean-out services are needed. The role also includes CRM management, backend support, and automation assistance to ensure no leads fall through the cracks.

Key Responsibilities

Lead Generation & Appointment Setting

• Conduct outbound cold calls to general contractors, property managers, and tradespeople
• Introduce demolition and clean-out services using clear, industry-appropriate language
• Secure qualified appointments by confirming interest and availability
• Communicate effectively in English and Spanish as needed
• Handle objections and rejection calmly while maintaining professionalism

CRM Management & Data Accuracy

• Accurately log contact details and detailed call notes after every interaction
• Maintain clean, up-to-date records in Jobber and Go High Level
• Properly categorize leads (cold, warm, hot, past client, referral potential)
• Ensure data accuracy for long-term follow-up and marketing use

Backend Operations & Automation Support

• Assist with follow-up automations based on call outcomes
• Support CRM synchronization between Jobber and Go High Level
• Help maintain backend workflows to prevent missed opportunities
• Assist with intake forms, submissions, and job-tracking documentation

Internal Coordination & Process Improvement

• Collaborate with the owner, office manager, and admin team
• Take ownership of recurring operational tasks
• Identify workflow inefficiencies and suggest improvements
• Maintain consistent daily execution with minimal supervision

Qualifications & Skills

• Previous B2B cold calling or appointment-setting experience
• Comfortable speaking with business owners and decision-makers
• Calm, confident, and professional communication style
• Ability to learn construction-related terminology quickly
• Experience working with CRMs or backend systems
• Highly organized with strong attention to detail
• Self-motivated, disciplined, and resilient to rejection
• Bilingual in English and Spanish

Preferred but Not Required:

• Experience in construction, demolition, or property management
• Familiarity with Jobber or Go High Level

Personality Traits & Cultural Fit

• Confident communicator with a steady, professional tone
• Comfortable initiating conversations with experienced professionals
• Resilient and emotionally steady under rejection or pushback
• Detail-oriented with strong ownership of data accuracy
• Business-minded with curiosity for systems and operations
• Teachable, adaptable, and open to feedback
• Reliable, accountable, and consistent in execution
• Comfortable in a fast-paced, execution-focused environment

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