Manual QA Analyst - Latin America - TalentXM (Formerly BlockTXM Inc)

Deskripsi

Manual QA Analyst (Manual Tester)

Remote – LATAM

Full-Time | Core Hours aligned to Eastern Time

The Opportunity

We are seeking a Manual QA Analyst to join a high-growth, distributed product team supporting the development of a modern Education & Member Management Platform.

This platform enables administrators, instructors, and members to seamlessly manage educational programs through:

• Web-based operator & instructor portal
• Mobile member application
• CRM and payment system integrations

This is an opportunity to contribute to a fast-moving digital product environment where quality, structure, and attention to detail directly impact user experience and product excellence.

What You'll Do

As a Manual QA Analyst, you will play a critical role in ensuring product stability, usability, and performance across web and mobile platforms.

Core Responsibilities

• Execute software testing during integration, release, regression, and production deployment phases
• Prepare and maintain detailed test cases and documentation
• Perform comprehensive end-to-end manual testing
• Support User Acceptance Testing (UAT) by preparing test plans, tools, and structured result capture
• Run and document test cases using Jira or similar bug-tracking tools
• Identify, document, categorize, and triage defects with clear reproduction steps
• Validate cross-platform and cross-browser compatibility
• Collaborate closely with developers, product managers, and stakeholders to improve quality processes
• Contribute to documentation and quality reporting

What We're Looking For

We are looking for QA professionals who bring clarity, structure, and ownership to their work.

Required Skills & Experience

• 1+ years of experience testing applications in a startup, agency, or fast-paced product environment
• Strong knowledge of manual testing methodologies:
• Functional testing
• Integration testing
• Regression testing
• Smoke testing
• Exploratory testing
• UX testing
• Volume testing
• Experience with test management and bug-tracking tools (e.g., Jira, TestRail)
• Ability to create structured test cases and execute test plans independently
• Strong defect triaging and categorization experience
• Solid understanding of QA principles, inspection techniques, and documentation standards
• Experience validating cross-browser and cross-platform compatibility
• Familiarity with web accessibility standards
• Strong analytical, debugging, and root-cause analysis skills
• Excellent written and verbal communication skills
• Experience working in Agile environments (preferred)

Work Environment & Benefits

• Fully remote, home-office-based role
• Core collaboration hours aligned to Eastern Time
• Up to 15 paid vacation days per year
• Up to 5 floating holidays
• Wellness days to promote work-life balance
• Paid parental leave
• Competitive health insurance coverage
• Internet and gym reimbursement
• Opportunity to work on innovative digital platforms
• Exposure to global, distributed teams

Who Thrives in This Role

• Professionals who communicate clearly and document thoroughly
• Individuals who enjoy building processes and improving quality frameworks
• Team members who embrace feedback and continuous improvement
• QA specialists who value collaboration in distributed, multicultural teams

Hiring Process

1. HR Interview
2. Technical Challenge
3. Technical Interview
4. Offer Stage