- Facilities Management:
- Work with IT Support to identify and deliver required PC service levels.
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
- Construct, install, and test customized configurations based on various platforms and operating systems.
- Troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- Accurately document instances of hardware failure, repair, installation, and removal.
- Monitor and control the delivery of IT hardware or software licenses to users according to requests acquired from the IT Ticketing System or Purchasing system.
- Asset Management:
- Organize various computer deployment planning and activities in Bina Nusantara.
- Prepare work plan related to the computer deployment plan.
- Determine implementation deadlines for ongoing deployment plans and ensure completion accuracy.
- Monitor ongoing computer deployment plans.
- Organize work plans and budgets and review the implementation.
- Organize and submit monthly reports to IT Service Delivery & Asset Manager.
- Control the process according to the Quality System.
- Provide improvement ideas to make the business process of the user effective and efficient by using ready-to-use technology options.
- Partner with internal and external parties in running the function/tasks in Bina Nusantara.
- Bachelor's degree (S1) in Computer Studies or related field.
- Minimum 2 years working experience in a senior staff role, or minimum 4 years working experience in a related area.
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Deskripsi
IT Deployment & Asset Management Section Head
Location: Jakarta, Indonesia
Job Type: Full-time
Estimated Salary: IDR 15,000,000 - 20,000,000 per annum
About the Role
This is a senior leadership position responsible for managing the IT deployment and asset management functions within the organization. The successful candidate will be responsible for ensuring seamless delivery of IT services to end-users, as well as effective management of assets across the organization.
Key Responsibilities:
Requirements:
What We Offer:
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary package.
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