CRM Functional Consultant - Gambir - TMS Consulting

    TMS Consulting
    TMS Consulting Gambir

    20 jam yang lalu

    Teknologi / Internet
    Deskripsi
    Qualifications
    • 3+ years proven experience across functional or technical consultant to ensure effective, efficient delivery of business process enhancements;
    • Proven experience partnering with integration managers and business partners;
    • Proactive self-starter with ability to find solution to complex technical problems and roll up the sleeves to get work done;
    • Ability to lead and engage the teams, with excellent communication skills both verbal and written including English grammar;
    • Working knowledge of business and computer systems/software;
    • Experience in Retail / CPG, Financial Services, Logistic Distribution, Telcoindustry project is a plus.

    Responsibilities
    • Primary area of focus – IT CRM (Customer Relationship Management);
    • Develop thorough definition of CRM interfaces with third party systems;
    • Provide CRM solution options and best practice recommendations;
    • Provide techno functional leadership and guidance to project teams;
    • Lead techno functional solution and architecture documents, artifacts, work products and presentations;
    • Participate in evaluation of new CRM related functionality or software;
    • Develop and foster collaborative working relationships with the business, project managers and IT team members;
    • Represent the CRM organization as the prime techno functional contact on projects.

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