Customer Service E-Commerce - Bali - TP

    TP
    TP Bali

    6 hari yang lalu

    Deskripsi

    Customer Service E-Commerce (English Speaker)

    About the Company (TP)

    TP (formerly Teleperformance) is one of the world's largest BPO companies, founded in 1978 in Paris, France. Today, TP operates in
    100+ countries
    with
    over 500,000 employees worldwide
    . The company provides support to major international brands in sectors such as IT, social media, e‑commerce, travel, and finance.

    Job Overview

    In this role, you will support a leading European e‑commerce brand as part of a growing global operations team. This position offers an excellent opportunity to deepen your knowledge of the e‑commerce industry and build a long-term career in an international and dynamic work environment.

    Work Location

    Kuta, Bali

    Located in
    Lippo Mall Kuta

    Easily accessible from
    Ngurah Rai International Airport

    Work Arrangement

    • Follows the
      Netherlands time zone
    • 9 hours per workday, 5 days per week
      (2 days off according to shift schedule)
    • Includes
      weekends and public holidays
    • Night shifts may be required in the future
      depending on business needs
    • Training schedule will be arranged for new hires

    Key Responsibilities

    • Handle customer inquiries via
      phone, email, and chat
      in English
    • Deliver high-quality customer service to ensure an excellent customer experience
    • Ensure compliance with
      data protection standards
      and internal company guidelines

    Required Qualifications

    Must-Have:

    • Minimum
      C1 English
      proficiency
    • Open to
      ONLY local (Indonesian) candidates
    • Minimum 1-2 years of experience within the same field

    Benefits

    • Competitive salary package
    • International work experience
    • Supportive and multicultural work environment
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