Assistant Merchant Trainer Manager - Medan, ID / Jakarta, ID
Hanya untuk anggota terdaftar Medan, ID / Jakarta, ID, Indonesia
1 minggu yang lalu
Job summary
This role is responsible for supporting merchant education initiatives to ensure merchants fully understand and implement Kredivo's transaction processes accurately.Conduct merchant training sessions (offline/online) in line with weekly/monthly schedule. Deliver clear and practical education on transaction flow, SOP, cancellation, settlement process etc.
Tailor training messaging to merchant owners PICs and cashier staff at various skill levels.
Store Visits Conduct structured store to store visits to activate newly onboarded zero transacting or dormant merchants
Provide hands on walkthroughs to ensure merchants can execute Kredivo transactions confidently in store Guide merchants through their first transactions and follow up to drive continued usage
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