Digital Experience Designer - Jakarta - AIA Indonesia

    AIA Indonesia
    AIA Indonesia Jakarta

    2 hari yang lalu

    Deskripsi

    FIND YOUR 'BETTER' AT AIA

    We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

    We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

    If you believe in better, we'd love to hear from you.

    About the Role

    To create human-centered designs that enhance usability, accessibility, and satisfaction across digital and physical touchpoints, aligning with business goals and customer needs.

    Key Roles & Responsibilities:

    User Research & Insights

    • Conduct qualitative and quantitative research (interviews, surveys, usability testing).
    • Analyze user behavior, pain points, and motivations.
    • Translate insights into actionable design decisions.

    Information Architecture & Interaction Design

    • Develop user flows, wireframes, and prototypes.
    • Structure content and navigation for clarity and efficiency.
    • Ensure intuitive interaction patterns across platforms.

    Visual & Interface Design
    .

    • Collaborate with UI designers or front-end developers to create high-fidelity designs
    • Maintain consistency with brand guidelines.

    Collaboration & Stakeholder Engagement

    • Work closely with product managers, developers, and business teams.
    • Present design rationale and user insights to stakeholders.
    • Facilitate design thinking workshops or co-creation sessions.

    Usability Testing & Iteration

    • Plan and conduct usability tests.
    • Analyze feedback and iterate designs accordingly.
    • Validate design decisions with real users.

    Documentation & Handoff

    • Ensure smooth handoff and support during implementation.
    • Maintain design documentation for future reference.

    Job Requirements:

    • Education – A bachelor's degree at minimum
    • Experience – At least 4 years of working experience as UI/UX designer or researcher
    • In-depth knowledge of business operation of insurance or financial services will be a huge advantage
    • Expert knowledge in using Figma to design user flows, UI, and prototypes
    • Experienced in using project management tools preferably JIRA
    • Basic understanding of programming languages is a plus
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