Admin Operation English Academy - Kota Tangerang Selatan - Ruangguru for Business

    Ruangguru for Business
    Ruangguru for Business Kota Tangerang Selatan

    12 jam yang lalu

    Deskripsi
    Job Descriptions
    • System Management:
    • Operate and maintain the SLMS platform, ensuring data accuracy and system functionality.
    • Regularly update course content, schedules, and user information on the system.
    • Monitor system performance and report technical issues to the IT/product team.
    • Data Management:
    • Handle enrollment processes, including batch registrations and student grouping.
    • Generate reports on attendance, course progress, and performance metrics (quiz result, rating, etc).
    • Maintain confidentiality and security of user data in compliance with organizational policies.
    • Recap attendance at the end of each day or the following morning for the previous day.
    • Coordination:
    • Collaborate with academic teams to ensure accurate and timely updates on learning materials and schedules.
    • Liaise with IT/product teams for system upgrades, testing, and implementation of new features.

    Job Requirements
    • Demonstrate basic knowledge of data reporting tools (e.g., Excel, Google Sheets, etc).
    • Strong verbal and written communication skills. English is a plus.
    • Proactive and resourceful in identifying and resolving operational challenges.
    • Ability to multitask, prioritize, and work under tight deadlines.
    • Meticulous attention to detail in data entry and reporting.
    • Comfortable working with cross-functional teams.
    • Open to receiving feedback and adapting to dynamic operational needs.
    • Experience with SLMS platforms, CRM tools or similar systems is a plus.
    • Experience in customer support or technical troubleshooting is a plus.
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South Tangerang