Data entry - Kota Adm. Jakarta Selatan, Indonesia - Pt Sinergi Performa Cipta

Deskripsi

• Guide our consumers and partners in using our products
• Manage service inquiries and disputes arising from our consumers and partners
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and communitybuilding efforts with our consumers and partners

• Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
• Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc. and report promptly to the supervisor
• Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
• Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.

• Min D3 any major With GPA 2,75
• Min Fresh graduate and max 2 years in the same position (entrylevel)
• Willing to work in the shifting schedule
• Experience in the customer service area
• Clear Articulation and good communication in Bahasa
• Sense Of Empathy
• Able to set a friendly tone (Smiling Voice)
• Good analytical skill
• Typing skill with WPM 50 & Accuracy 90%Benefit:non fix allowance (based on attendance) : max
• Usia: 2130 tahun
• Minimal pendidikan: Diploma
• Jenis kelamin: Pria/Wanita
• Lokasi: Berada pada provinsi DKI Jakarta
• Pengalaman: Harus memiliki pengalaman bekerja