Customer Success Manager - Jakarta

The Customer Success Manager is responsible for owning and growing relationships with B2B customers throughout the post-sales lifecycle. · Lead technical onboarding solution implementation configuration and user training for B2B customers Translate customer business requirements ...

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of thei ...

We are looking for a Partner Success Manager to join our dynamic team. We connect top B2B buyers and sellers across the globe, leveraging technology and unparalleled service to help our partners grow and succeed. · Monitor and analyze API performance metrics (traffic, error rates ...

Job summary: Become part of our diverse team where every voice is heard and 50+ nationalities build together. We are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile. ...

We are looking for a Customer Success Manager to join our Indonesia team in a full-time position. · ...

Cira Apps Limited is a SaaS company with solutions that enhance Office 365 productivity for iPhone and Android business users. · ...

Nimbly is an AI-enabled frontline operations management platform that unlocks productivity by streamlining and automating standard operating procedures (SOPs) and processes. · Managing multiple stores requires both consistency and agility. Nimbly provides real-time visibility uni ...

Drive customer retention, satisfaction, upsell & cross-sell Act as the voice of the customer with internal teams Identify technical challenges and recommend solutions & integrations Manage renewals, expansion opportunities, and customer adoption Monitor account performance to ens ...

· IBMC is assisting a fast-growing international Marketing Agency in hiring a high-energy and strategic Account & Success Manager. Our client specializes in delivering high-impact marketing and PR solutions for global firms, particularly within the fintech and technology sectors ...

IBMC is assisting a fast-growing international Marketing Agency in hiring a high-energy and strategic Account & Success Manager. Our client specializes in delivering high-impact marketing and PR solutions for global firms, particularly within the fintech and technology sectors. T ...

IBMC is assisting a fast-growing international Marketing Agency in hiring a high-energy and strategic Account & Success Manager. Our client specializes in delivering high-impact marketing and PR solutions for global firms, particularly within the fintech and technology sectors. T ...

This is an on-site internship role for a Customer Success Manager located in Jakarta, Indonesia. The intern will assist in managing customer relationships ensuring their satisfaction and addressing their queries or concerns. · Actively working on customer retention strategies · A ...

We're a dedicated Customer Success Management (CSM) team committed to ensuring our customers' triumphs. · We're not just problem solvers – we're partners in achieving success. · Our customer-centric approach, fueled by empathy and expertise, ensures that our customers' goals are ...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...

Nimbly is an AI-enabled frontline operations management platform that unlocks productivity by streamlining and automating standard operating procedures (SOPs) and processes. · ...

IBMC is assisting a fast-growing international Marketing Agency in hiring a high-energy and strategic Account & Success Manager. Our client specializes in delivering high-impact marketing and PR solutions for global firms, particularly within the fintech and technology sectors. T ...

We are looking for a Customer Success Manager to join our team.Your main tasks will be: · Consulting our customers on all raised questions related to our websites; · Working timely, speedily, and effectively with customer requests; · Resolving all customer issues with the goal of ...

The Client Success Manager (CSM) acts as the primary lead for client success, overseeing the smooth delivery of cybersecurity services, project implementation, and ongoing improvements within IBC. This role focuses on strategic client engagement and operational coordination to en ...

About the job · AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to re ...

Responsibilities · We're a dedicated Customer Success Management (CSM) team committed to ensuring our customers' triumphs. We're not just problem solvers – we're partners in achieving success. Our customer-centric approach, fueled by empathy and expertise, ensures that our custom ...