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  • Tenant Relation Manager - Jakarta Metropolitan Area - Argo Manunggal Group

    Argo Manunggal Group
    Argo Manunggal Group Jakarta Metropolitan Area

    2 bulan yang lalu

    Deskripsi

    Responsibilities:

    • Role as primary liaison between tenants, management & building operation to promote retention & long-term occupancy
    • Ensuring tenants satisfaction and maintaining positive relationships with tenants
    • Fostering a welcoming and professional environment with tenants
    • Handle tenant complaints or disputes professionally and work toward timely resolutions.
    • Maintain accurate records of tenant interactions, complaints, and resolution
    • Provide comprehensive reporting on tenants satisfaction, occupancy, and retention
    • Overseeing daily operation and tenants feedback to keep on improving excellence service delivery and retention strategies

    Qualifications:

    • Bachelor's degree in Management / Business Administration / Communication, or a related field from a reputable university
    • Minimum of 7-8 years of excellence Tenant Relationship, with at least 5 years in a leadership role
    • Experienced in warehousing / property management is preferable
    • Proven ability & strong knowledge of tenant relationship & management
    • Exceptional skills in customer service excellence, interpersonal communication, conflict resolution, problem solving, and organization skills
    • Proficiency in Microsoft Office; experience with property management software are preferred
    • Willing to be located in Jakarta / Tangerang area

Pekerjaan