Product Payment Manager - Jakarta - Akar Inti Enterprise

    Akar Inti Enterprise
    Akar Inti Enterprise Jakarta

    3 hari yang lalu

    Teknologi / Internet
    Deskripsi
    Responsibilities

    Product Payment Manager is plays a crucial role in shaping and delivering high-quality, scalable, and compliant payment solutions. The role demands a blend of technical knowledge, product strategy, industry insight, and customer focus. This person is a strategic leader and execution driver, ensuring that payment products not only meet client needs but also evolve with market and regulatory demands.Requirements
    • Product Strategy & Roadmap
    • Define and drive the vision, strategy, and roadmap for payment-related products (e.g., payment gateways, VA, e-wallet integration, QRIS, POS, card acquiring, etc.).
    • Conduct market research and competitive analysis to identify trends, user needs, and business opportunities in the payments ecosystem.
    • Align product goals with company's strategic objectives and business targets.
    • Product Design & Development
    • Collaborate with engineering, UI/UX, and business analysts to define detailed product requirements (PRD, BRD, user stories).
    • Ensure integration with banks, third-party processors, and payment networks is secure and efficient.
    • Prioritize feature development based on ROI, customer impact, and feasibility.
    • Stakeholder Management
    • Act as the main liaison between business stakeholders (sales, marketing, legal, compliance) and technical teams.
    • Work with clients to understand their payment integration needs and translate them into actionable features.
    • Maintain close relationships with partner banks, payment networks (Visa, Mastercard), and e-wallet providers.
    • Product Lifecycle Management
    • Manage the product lifecycle from ideation to sunset.
    • Own the release process, including testing, go-live coordination, and post-deployment support.
    • Monitor product performance (technical and business), ensuring SLAs are met.
    • Regulatory & Compliance
    • Ensure all payment products comply with relevant regulations (e.g., Bank Indonesia, PCI-DSS, GDPR).
    • Work closely with legal and compliance teams to embed security, risk, and regulatory considerations in product design.
    • Performance Tracking & Optimization
    • Use data analytics to track product KPIs: transaction volume, success rate, error rate, revenue, uptime.
    • Run A/B testing, customer feedback loops, and optimization initiatives to enhance product experience.
    • Team Leadership
    • Manage and mentor a team of Associate Product Managers, Business Analysts, Engineer, or Payment Specialists.
    • Foster collaboration across cross-functional teams and promote best practices in product management.
    • Bachelor's degree in Computer Science, Information Technology, Product, or related field.
    • Professional certifications preferred: Certified Payments Professional (ETA CPP)
    • Minimum 8 years of experience in product management, preferably in payment systems, fintech, or banking.
    • Proven track record of launching and scaling payment products.
    • Experience working with IT system integrators or B2B technology providers is a strong advantage.
    • Solid understanding with payment switch, e-money, payment gateway, acquiring, issuing, POS, and QRIS systems
    • Solid understanding of payment ecosystems: card networks, VA, e-wallets, tokenization, settlement, reconciliation.
    • Knowledge of APIs, RESTful services, and system integration.
    • Experience with Agile/Scrum methodologies and tools (Jira, Confluence, Figma, etc.).
    • Familiarity with ISO 8583, EMV, PCI-DSS, OAuth2, etc.
    • Data analysis: SQL, Excel, dashboards (Looker, Tableau, etc.)
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