- Respond to customer inquiries regarding products, services, order status, and general questions by chat in e-commerce (Shopee, Tokopedia, Lazada, Tiktokshop, etc)
- Resolve customer issues related to orders, payments, refunds, and product information.
- Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
- Minimum Diploma or Bachelor Degree.
- Previous experience in customer service, especially within an e-commerce.
- Familiar with major e-commerce platforms (Shopee, Tokopedia, TikTok Shop, Lazada, etc.) and their operational tools.
- Excellent communication and writing skills that aligned with brand voice.
- Strong problem-solving abilities and the capacity to handle challenging situations with professionalism.
- Strong Interest and knowledge in beauty industry (skincare and make up).
- Willing to work in shift including weekends or campaign periods.
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Admin E-commerce job in Jakarta. · Respond to customer inquiries regarding products, services, order status and general questions by chat in e-commerce. · Resolve customer issues related to orders payments refunds and product information. · ...
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Central Jakarta, Jakarta Rp90.000.000 - Rp200.000.000 (IDR) per tahun3 hari yang lalu
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What You'll Do: · Inventory/WMS : Stock Admin, Transfer Preparation, Sync Checking, Mismatch Flagging · Asset and Listing : Upload Product, Banner Placement, SKU Sheet Prep, Attribute Mapping · Requirements: · Detail-oriented and proactive · Able to use Microsoft Excel proficient ...
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Support daily e-commerce operations to ensure accurate transactions inventory control timely reporting. · Create process Purchase Requisitions PRs Purchase Orders POs · ...
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What You'll Do: · Inventory/WMS : Stock Admin, Transfer Preparation, Sync Checking, Mismatch Flagging · Asset and Listing : Upload Product, Banner Placement, SKU Sheet Prep, Attribute Mapping · Requirements: · Candidates must have prior experience as an intern in e-commerce · Abl ...
Jakarta Metropolitan Area1 minggu yang lalu
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Responsibilities · #BeOneofOurFaces · Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products. · As An E-Commerce Specialist, You WillRegistering and developing a ...
Jakarta Rp96.000.000 - Rp192.000.000 (IDR) per tahun1 minggu yang lalu
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Develop and implement e-commerce sales strategies to meet company targets. · ...
West Jakarta, Jakarta1 bulan yang lalu
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ResponsibilitiesImplement the overall e-commerce cascading strategy, promotions and performance marketing for products brands · Lead activities of DVL stores – product listing, pricing strategy, promotions, in platform ads · Coordinate for the livestream activities and traffic a ...
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Develop and implement effective e-commerce strategies to drive online sales and customer engagement manage and optimise our e-commerce platforms including content user experience and conversion rate optimisation manage product listings ensure product content accurate update will ...
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Join Kohler Indonesia as an E-commerce Intern and contribute to innovative, future-forward project in Kitchen & Bath industry through digital and ever-changing trend. · ...
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Responsibilities · #BeOneofOurFaces · Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products. · As An E-Commerce Intern, You WillAssist in submitting and managin ...
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E-commerce Specialist is responsible for implementing effective e-commerce growth strategies including identify and capture new customer base and business opportunities. · Manage and maintain e-commerce enablers and platforms, including product listings, pricing and inventory man ...
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Midea Electronics Indonesia is seeking a talented E-commerce Specialist to join our dynamic team. · ...
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E-commerce manager to handle key accounts in ecommerce. · Managing e-commerce team to handle key accounts in ecommerce. · P&L management, business forecasting, strategic business planning on each account in e-commerce channel. · Monitor and optimize product listings, pricing, mer ...
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+ Manage delivery operations + Handle customer chats + Review ratings and reviews + Monitor marketing performance · Qualified candidates must have a Diploma III (D3) degree in any major and at least 3 years of experience as an E-commerce Operation. · Strong interest and passion ...
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We seek dynamic individuals to join our expanding team at PT Sanasini Technology Indonesia. · Maintainance and optimize product page link to get best convertion and sales join campaign and use store promotion tools optimally · Optimize affiliate program in open plan and target pl ...
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This is a job for e-commerce staff. · Develop and implement effective e-commerce growth strategies to identify and capture market opportunities, · ...
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+This full-time E-Commerce Specialist role will be responsible for driving the company's online sales and digital marketing strategy based in Jakarta. · +Manage and optimise the company's e-commerce platforms · Develop and implement digital marketing campaigns to drive traffic, e ...
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Admin E-Commerce CS - Jakarta - Facetology
Deskripsi
Responsibilities#BeOneofOurFaces
Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.
As a Admin E-Commerce CS, You Will
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