it support for autogate system - Gresik - JIIPE

Deskripsi

PT Berkah Kawasan Manyar Sejahtera

Gresik, Indonesia

Staff

Minimum Education

S1

Minimum Experience

1-2 Tahun

Job Description

This position has responsible to support daily operation of the autogate system by handling incidents, technical troubleshooting and coordination with stakeholders.

Job Description

• Monitor and maintain the Autogate system, including workstations, sensors, gates, cameras, and related infrastructure. Make an initial clarification and forward matters requiring system-level action to designated personnel
• Provide first-level technical support to users and stakeholders for Autogate issues.
• Monitor equipment status and operational autogate system, e.g troubleshoot and resolve hardware faults in the Autogate system in a timely.
• Assist in emergency or manual gate operations according to established procedures, under the supervision designated person.
• Coordinate with internal and external party to facilitate smooth operations, service providers for system upgrades, repairs, and support.
• Perform routine maintenance, updates, and backups for the Autogate system and related components.
• Maintain operational records of document incidents, troubleshooting steps, and solutions in a knowledge base or ticketing system.
  
  

Requirement

• Bachelor's Degree in Information Technology, Computer Science or related field with min. GPA 3.00
• At least 1–3 years of experience in IT support, preferably with exposure to access control or automation systems (e.g., Autogate, barrier gates, RFID, CCTV)
• Knowledge of hardware maintenance and basic electronics related to gate automation systems.
• Strong problem-solving and analytical skills.
• Good communication skills to work with cross-functional teams.
• Willingness to work on-site and perform standby/on-call duties if required.
• Self-motivated with the ability to work independently under minimal supervision.
• Willing to be placed at GRESIK, EAST JAVA
  
  

Attention

• We will review further and for those who meet the qualification will be contacted to attended the recruitment process
• BKMS - JIIPE does not collect any fees from Applicants in the recruitment process
• Please submit your application (CV, education certificate, academic transcript, working experience, etc) to our email