Pekerjaan ini tidak menerima lamaran lagi
Client Relations Manager – Furniture Factory - Mengwi, Bali - PREDMET CONSTRUCTION BALI
Deskripsi
Location: Bali, Indonesia – at Predmet Furniture factory
Employment Type: on-site
Responsibilities:
• Build and maintain long-term relationships with clients (designers, architects, private clients)
• Serve as the first point of contact: consultations, questions, gathering preferences
• Coordinate commercial offers with the project manager and design team
• Explain technical or production limitations clearly and constructively
• Guide clients throughout all project stages: briefing, production, delivery, feedback
• Use CRM tools to manage contacts, follow-ups, and project data
• Ensure high levels of client satisfaction and repeat business
• Handle escalations and respond to unusual or complex requests professionally
Requirements:
• Proven experience in customer-facing roles in premium segments (design, architecture, furniture)
• Excellent interpersonal skills and empathy
• Strong verbal and written communication skills
• Understanding of furniture production processes is a plus
• Confident computer user, able to learn digital tools quickly
• Fluent in English (spoken and written), minimum B2 level — many clients are international or expats
• Willing to work on-site at our factory in Bali
We Offer:
• Work at a premium custom furniture factory on Bali
• Exciting projects with international designers and clients
• A collaborative, creative environment
• Competitive salary with performance incentives
• Growth opportunities and hands-on experience in the industry
• Supportive team and modern tools (CRM, digital platforms)
