Customer Experience - Jakarta - Nisvara

    Nisvara
    Nisvara Jakarta

    1 hari yang lalu

    Rp120.000.000 - Rp300.000.000 (IDR) per tahun *
    Deskripsi

    Company Description

    Nisvara Bakery, based in Jakarta, is committed to infusing the richness of Indonesian heritage into its products. The bakery blends tradition with creativity to bring a fresh perspective to timeless flavors. Known for carefully crafted recipes and beautifully designed packaging, Nisvara creates goods that are ideal as thoughtful gifts for loved ones. Nisvara is dedicated to excellence and innovation in every aspect of its brand.

    Role Description

    This is a full-time, on-site role for a Customer Experience & CRM Supervisor located in South Jakarta, Indonesia. The role involves overseeing and improving customer relationship management processes, ensuring an exceptional customer experience, and managing customer feedback. Additional responsibilities include creating strategies to enhance retention, coordinating with cross-functional teams, analyzing customer data for insights, and ensuring effective use of CRM tools and systems. The supervisor will also lead and mentor a team focused on delivering customer satisfaction and loyalty.

    Qualifications

    • Experience with Customer Experience strategies, Client Relationship Management, and customer service operations
    • Proficiency in CRM software and data analysis tools
    • Strong organizational, problem-solving, and leadership skills
    • Effective communication and interpersonal abilities
    • A proactive mindset, adaptability, and the ability to work collaboratively
    • Previous supervisory or management experience is an advantage
    • Proficiency in English and Bahasa Indonesia
    • Bachelor's degree in Business, Marketing, Communication, or a related field
    * Kisaran gaji ini adalah perkiraan yang dibuat oleh beBee
  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    Kesempatan Karir Menarik sebagai Customer Experience (CX) di PT Simbadda Group Indonesia · Bergabunglah dengan tim kami yang dinamis di PT Simbadda Group Indonesia, pemimpin industri konsumen di Indonesia. Kami sedang mencari profesional Customer Experience (CX) yang berpengalama ...

    North Jakarta, Jakarta Rp60.000.000 - Rp180.000.000 (IDR) per tahun

    3 jam yang lalu

  • Bekerja di perusahaan

    Customer Experience Staff

    Hanya untuk anggota terdaftar

    Memastikan pengalaman pasien selama kunjungan atau perawatan berjalan lancar, nyaman, dan memuaskan · ...

    Jakarta

    3 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience Staff

    Hanya untuk anggota terdaftar

    Memastikan pengalaman pasien selama kunjungan atau perawatan berjalan lancar nyaman dan memuaskan. · Mengatasi keluhan masukan atau saran pasien secara profesional dan menindaklanjuti ke pihak terkait · Berkoordinasi dengan tim administrasi poliklinik dan unit layanan lainnya unt ...

    Jakarta, Jakarta

    3 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience Staff

    PT Astra International Tbk

    Deskripsi Pekerjaan · Memastikan pengalaman pasien selama kunjungan atau perawatan berjalan lancar, nyaman, dan memuaskanMenangani keluhan, masukan, atau saran pasien secara profesional dan menindaklanjuti ke pihak terkaitBerkoordinasi dengan tim administrasi, poliklinik, dan uni ...

    Jakarta

    12 jam yang lalu

  • Bekerja di perusahaan

    Customer Experience Staff

    Hanya untuk anggota terdaftar

    Resumen del puesto · Menggunakan pengalaman pasien selama kunjungan atau perawatan untuk memastikan pelayanan nyaman, · menangani keluhan pasien secara profesional dan melaporkannya kepada tim terkait. · Pendidikan D3/S1 semua jurusan. · Pengalaman kerja pada posisi yang sama. · ...

    Special capital Region of Jakarta

    3 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    The role is responsible for leading and optimizing end-to-end home customer experience across all customer touchpoints, including teleservices and contact center operations. This position plays a strategic role in shaping customer journey excellence, improving service quality, an ...

    jakarta Rp120.000.000 - Rp300.000.000 (IDR) per tahun

    18 jam yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    We are looking for a Customer Experience to own and elevate the end-to-end customer experience across our products and services. · Own the Voice of Customer (VoC) program across channels (CS tickets, surveys, app reviews). · Own and orchestrate the company-wide user interview and ...

    Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    The role is responsible for leading and optimizing end-to-end home customer experience across all customer touchpoints, including teleservices and contact center operations. · This position plays a strategic role in shaping customer journey excellence, improving service quality, ...

    Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    Perform daily reconciliation and reporting of customer data to relevant financial regulators. Manage and maintain client Know Your Client (KYC) documentation and records in compliance with regulatory requirements. · ...

    North Jakarta, Jakarta

    3 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    Customer Experience di Tangerang, Banten. · Mengalami Customer Service / Customer Experience. · Komunikatif dan empatik. · ...

    Tangerang, Banten

    3 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience Manager

    Hanya untuk anggota terdaftar

    We are looking for an experienced Customer Experience Manager to lead our team in enhancing client experience and loyalty. · Analyze opportunities to enhance client experience. · Define key performance metrics to achieve operational excellence. · ...

    North Jakarta, Jakarta Rp210.000.000 - Rp420.000.000 (IDR) per tahun

    5 hari yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    The role is responsible for leading and optimizing end-to-end home customer experience across all customer touchpoints, · including teleservices and contact center operations. This position plays a strategic role in shaping customer journey excellence, · improving service quality ...

    Special capital Region of Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience

    Hanya untuk anggota terdaftar

    The role is responsible for leading and optimizing end-to-end home customer experience across all customer touchpoints including teleservices and contact center operations. · This position plays a strategic role in shaping customer journey excellence improving service quality dri ...

    Special capital Region of Jakarta

    1 minggu yang lalu

  • Bekerja di perusahaan

    Customer Experience Lead

    Hanya untuk anggota terdaftar

    Responsibilities: · - Lead the development and implementation of comprehensive Customer Lifetime Frameworks tailored to Luxehouze focusing on enhancing post-purchase engagement, repeat purchase rates, and client lifetime value. · - Analyze customer segments and journey, su ...

    Jakarta

    3 hari yang lalu

  • Bekerja di perusahaan

    Customer Experience Manager

    Hanya untuk anggota terdaftar

    · About Luxehouze · Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter ...

    Jakarta Rp210.000.000 - Rp420.000.000 (IDR) per tahun

    3 hari yang lalu

  • Bekerja di perusahaan

    Head of Customer Experience

    Hanya untuk anggota terdaftar

    We are seeking a dynamic and experienced Head of Customer Experience to lead our efforts in delivering exceptional customer service and enhancing overall customer satisfaction. The ideal candidate will have a proven track record in creating customer-centric strategies and managin ...

    Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience Manager

    Hanya untuk anggota terdaftar

    Manage luxury brand experience across touchpoints and design end-to-end customer journeys. · ...

    Jakarta

    3 minggu yang lalu

  • Bekerja di perusahaan Pekerjaan jarak jauh

    Customer Experience Executive

    Hanya untuk anggota terdaftar

    Cinch is Southeast Asia's leading circular tech subscription company, redefining how people and businesses access technology. · ...

    Jakarta Metropolitan Area

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience Executive

    Hanya untuk anggota terdaftar

    +Job summary · We are looking for a Customer Experience Executive to join our hospitality team. · +Minimum 1 year of experience in customer service, customer experience, or hospitality-related roles · ...

    West Jakarta, Jakarta

    1 bulan yang lalu

  • Bekerja di perusahaan

    Customer Experience Representative

    Hanya untuk anggota terdaftar

    We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. · The successful candidate will be responsible for handling customer inquiries across multiple communication channels, · including inbound and outbound calls, email, and live ch ...

    Jakarta

    3 minggu yang lalu

Pekerjaan
>
Customer experience
>
Pekerjaan Customer experience di Jakarta