Supervisor IT Service Operation - East Jakarta

Menerapkan sistem pengelolaan layanan berdasarkan Configuration Managemen System (CMS) yang memenuhi standar bisnis pengelolaan layanan. · Menganalisa setiap tiket masuk untuk dibuat pelaporan terkait manpower, knowledge dan SLA · Berkoordinasi dengan IT SAS unit dalam melakukan ...

Monitor and assist the service manager to complete the KPI targets of after-sales business, and output improvement plans and promote the implementation if not achieved. Undertake key after-sales projects. · ...

As a Customer Service Officer at DBSI T&O, you will conduct timely evaluations of CSO telephone services to ensure service quality and manage customer feedback/complaints for timely recovery. · ...

This is a job for a Senior Associate in Client Services Operations. The job involves providing exceptional client service and support to internal and external clients. · ...

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This role will perform call monitoring transaction review quality survey compliment validation and knowledge management in timely manner appropriately as per process procedure ensuring escalation is performed properly timely manner for any finding issue improper process found cor ...

Bank Sahabat Sampoerna membuka kesempatan untuk posisi Business Manager Funding - Kelapa Gading. · Melakukan koordinasi dalam proses akuisisi nasabah baru. · Membina hubungan baik dengan customer yang memiliki total relationship (TR) tertentu agar Nasabah tersebut loyal dan mengg ...

PT Generale Facility Solution membuka kesempatan bagi profesional untuk bergabung sebagai Operational & Client Acquisition Manager. · Mengelola dan mengawasi operasional layanan outsourcing di Head Office dan Area / Site Klien. · Memastikan implementasi SOP, SLA, dan standar laya ...

Pengelola operasional Head Office dan Area (site klien) untuk layanan outsourcing dan mendukung akuisisi klien baru dan pengembangan bisnis perusahaan. · Pendidikan minimal D3 / S1 (Manajemen, Teknik, atau bidang terkait). · Pengalaman minimal 3–5 tahun sebagai Operation Manager ...

PT Haswara Anjaya Akeh saat ini sedang membutuhkan Product Engineer untuk ditempatkan disalahsatu client kami yang bergerak dibidang MRO (Mechanical, Repair, Operation). · Kualifikasi : · - Pendidikan minimal D3 Teknik Mesin, Teknik Industri, · - Pengalaman minimal 2 tahun di tec ...

This senior leadership role will be responsible for driving operational excellence, business expansion and long-term strategic growth across the clinic network. · ...

The Repair & Maintenance B2B Assistant Manager is responsible for managing repair and maintenance operations for corporate (B2B) clients.B2B Account & Service ManagementManage and oversee maintenance requirements for assigned B2B clients.Act as the primary operational and technic ...

Opportunity to work in a leading organisation in the industry.Convenient location for work-life balance.The organisation is a well-established entity within the financial services industry, known for its commitment to excellence and innovation. ...

Job summary · We are looking for a detail-oriented and proactive Operations Specialist to oversee the day-to-day operational functions of our clinics and home service teams. · Daily Operations ManagementOversee and coordinate daily clinic and home-service operations · Ensure smoo ...

The Operations and Quality Manager is responsible for overseeing the day-to-day operations and ensuring the highest standards of service delivery quality assurance continuous improvement Indonesia Service Business Unit. · ...

+We are seeking an experienced and strategic Head of Customer Experience & Operations to lead and scale our customer service organization. · This role will own end-to-end merchant experience, service operations, crisis management, quality frameworks, · and cross-functional alignm ...

+Job Summary · A high-impact operational leadership role within a global organization. · Opportunity to shape and strengthen the coal & energy operations nationwide. · +ResponsibilitiesLead nationwide operational activities across coal and energy inspection, sampling, weighing, a ...

The Repair & Maintenance Internal Assistant Manager is responsible for overseeing daily workshop and branch repair operations to ensure service quality operational efficiency and compliance with established SOPs and SLAs. · Diploma or Bachelor's degree in Engineering (Automotive ...

We are looking for a Regional Aftersales Manager who's passionate about delivering exceptional customer service and operational excellence. In this role you'll work closely with dynamic teams drive innovative process improvements create strong bonds with dealerships vendors all w ...

Globally recognised provider of testing inspection and certification services · Operating across multiple regions with a strong footprint in Indonesia, · About Our Client · Our client is a global provider of testing inspection and certification services supporting trade and suppl ...