Branch Manager - Pasar Lais - Ruangguru

Deskripsi

Job Description

We are seeking a highly skilled and experienced leader to oversee our sales, marketing, and operational initiatives in the branch.

Key Responsibilities:

1. Sales and Marketing Leadership: Direct all sales and marketing efforts to drive growth and meet business objectives.
2. Market Analysis: Conduct thorough assessments of local market conditions, identifying current and prospective sales opportunities.
3. Competitor Analysis: Analyze competitors' pricing and sales strategies to inform our own tactics.
4. Goal Achievement: Meet and exceed performance targets, including NPS and grade improvement metrics.
5. Sales Collaboration: Work closely with the Sales Team to drive sales growth and achieve shared goals.
6. Operational Oversight: Direct and manage all facilities and operational aspects, including product distribution, customer experience, and staff management.
7. Customer Experience: Ensure seamless end-to-end customer journeys, delivering exceptional service and support.
8. Branch Management: Coordinate and manage branch staff, including administration, teaching, security, and office personnel.
9. Product Collaboration: Collaborate with the Product Team on application-related matters to ensure alignment and success.
10. Academic Process: Direct and monitor the academic process in the branch, including scheduling, quality control, pedagogy, and class rating.

Requirements

1. Education: Bachelor's Degree from any reputable university.
2. Leadership Experience: 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations (preferably in an educational or start-up setting).
3. Linguistic Skills: Excellent communication skills in Bahasa Indonesia and English.
4. Personal Qualities: Detail-oriented, customer-focused, and possessing good knowledge in people management.
5. Educational Background: Some knowledge or experience in K-12 Education (SD, SMP, SMA Grade) is advantageous.