- Respond to Customer Inquiries:
Handle incoming customer inquiries via phone, email, and live chat, providing timely and accurate information. - Resolve Issues:
Identify and troubleshoot customer issues, offering appropriate solutions and alternatives. - Document Interactions:
Maintain detailed and accurate records of customer interactions, including inquiries, complaints, and actions taken. - Collaborate with Teams:
Work closely with other departments to resolve complex issues and improve overall customer satisfaction. - Product Knowledge:
Maintain a deep understanding of company products and services to provide informed assistance to customers. - Follow Up:
Ensure customer issues are resolved to their satisfaction by following up as needed. - Feedback Collection:
Gather customer feedback and report trends or recurring issues to management. - Adherence to Policies:
Follow company policies and procedures to ensure consistent and effective customer service. - Strong communication skills, both written and verbal.
- Detail-oriented with good problem-solving abilities.
- Able to multitask and work in a fast-paced environment.
- Willing to work in shifts and public holiday if needed.
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Inventory Management and PO Admin Support Executive
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Jakarta Rp180.000.000 - Rp600.000.000 (IDR) per tahun2 hari yang lalu
Customer Support Executive - Jakarta - RedDoorz
Deskripsi
Key Responsibilities:
Qualifications:
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Customer Support Executive
Hanya untuk anggota terdaftar Jakarta
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Business Support Executive
Hanya untuk anggota terdaftar Jakarta
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Sales Support Executive
Hanya untuk anggota terdaftar Jakarta Metropolitan Area
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Business Support Executive
Hanya untuk anggota terdaftar South Jakarta, Jakarta
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Business Support Executive
Hanya untuk anggota terdaftar Jakarta
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Senior Business Sales Support Executive
Hanya untuk anggota terdaftar Jakarta, Jakarta
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Senior Business Sales Support Executive
Hanya untuk anggota terdaftar South Jakarta, Jakarta
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Senior Business Sales Support Executive
Hanya untuk anggota terdaftar Jakarta
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Business Support Executive
Hanya untuk anggota terdaftar Special capital Region of Jakarta
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Lowongan Kerja Business Support Executive
Hanya untuk anggota terdaftar Jakarta
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Inventory Management and PO Admin Support Executive
Hanya untuk anggota terdaftar South Jakarta, Jakarta
-
Senior Business Sales Support Executive
Hanya untuk anggota terdaftar Special capital Region of Jakarta
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Customer Support Executive
Hanya untuk anggota terdaftar Tangerang
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Customer Support Executive
Hanya untuk anggota terdaftar Tangerang
-
Customer Support Executive
Hanya untuk anggota terdaftar Tangerang
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Staff Gudang JABODETABEK
Hanya untuk anggota terdaftar Jakarta
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Project Support Officer
Hanya untuk anggota terdaftar Jakarta
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Key Account Executive
Hanya untuk anggota terdaftar West Jakarta, Jakarta
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Executive Assistant to CEO
Hanya untuk anggota terdaftar West Jakarta, Jakarta
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Business Executive
Hanya untuk anggota terdaftar Jakarta